hi i don't know how to uninstall Microsoft offline course player from my windows 7 when i click on it from control panel nothing happens although im an administrator, my os is win 7 64 bitAmmar S. Mitoori

Hi, Microsoft offline course player should in control panel---Programs and Features, right click “Offline Course Player” and click “Uninstall/Change”, a new window will pop-up, then choose uninstall to remove the program. If you cannot uninstall it in Programs and Features, it’s possible the uninstall files were corrupted or damaged. You can go to registry, delete the key of HKEY_CURRENT_USER/Software/Element K/Offline Course Player Note: You’d better backup the registry before you want to change it. Also delete the Offline Course Player folder in the location which you installed before. Hope that helps. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, Did your issue solved? Please feel free to give me any update. Thanks. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish. BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.