remote
has anyone experienced the following when attempting to use remote desktop:  Remote desktop connection has stopped working:?
May 23rd, 2015 12:11am

Hi Lzn1nav,

Does the remote desktop work fine before? Are you performing the remote desktop connection with the rdp files or with the UI(mstsc)?

Someone else has come across the similar issue and resolve it by unchecking the "Printer" option or the "Audio"option from the "mstsc" UI control panel.
Here is a link for reference:
"Remote Desktop connection has stopped working." problem in Windows 7.
http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/remote-desktop-connection-has-stopped-working/b3eb27f1-ed3f-40d4-8cb1-72b6f2a57b3b

If you are using the rdp files, we can try to connect from the UI then recreate the rdp files to have a check.

If there is any third party antivirus installed, please turn off them temporarilly to have a check.
To isolate a third party conflict issue, we can perform a clean boot to have a troubleshoot.
Clean boot
https://support.microsoft.com/en-us/kb/929135

If the issue persists,please check the Event Viewer for related error message to troubleshoot this issue.

Event Viewer\Windows Logs\Application,System

Best r

Free Windows Admin Tool Kit Click here and download it now
May 25th, 2015 5:44am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics