red screen is blocking my email
This seems like a security matter to me so here goes. There is a red pop-up (solid) in front of my email and it is always there as of late. It looks like a solid wall of red going all the way down my right side of my email page and is on all of the different categories I have created in email,blocking me from any page I go to. This prevents me from logging out unless I search around for an enormous amount of time to find a page that doesn't have the red wall. I do not know how to remove it and would greatly appreciate any help. It should be so simple........Thanks.....FRAZZLED AND BEDAZZLED1 person needs an answerI do too
January 4th, 2011 11:54am

Hi,· Which email client you are using?· Did you make any software or hardware changes on your machine prior to this issue?· Which security software is installed on your machine?Let’s follow these methods & check if it helps.Method 1If you have any security softwares installed, disable them temporarily & check if the issue persists.Note: Ensure to enable your anti-virus back on the computer after you finish these steps. Method 2If you are using Internet Explorer, you may try to access the mail in “No Add-ons” mode & check if the issue persists. For more information, follow ‘Method 3’ from this link. How to optimize Internet ExplorerHope the information helps. Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.
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January 5th, 2011 12:48am

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