question
hii, i havin a problem that my both brower is nt working n loading but my skype is working.. i tried to fix it i need help plzz help me
May 17th, 2015 7:16am

Since when this problem started?

Are you able to open Internet Explorer App from start screen?

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May 17th, 2015 4:01pm

More data is needed. Is it new or persistent problem? What had you been doing before it has started?

What browser do you mean? How have you tried to fix it?

Sometimes there may be instance running, however you do not see it (visible only in Task Manager).

Regards

Milos

May 17th, 2015 4:23pm

Hi,

Do you mean you could not open IE? If IE 11 wont open in the Windows 8.1 Start Screen, you may open internet option, under Programs, in the Opening Internet Explorer use the drop down arrow and change it to: Let Internet Explorer decide.            

In addition, I would like to suggest you follow the articles below:

What to do when Internet Explorer isn't working

http://windows.microsoft.com/en-hk/internet-explorer/ie-crashes-stops-working#ie=ie-11

How to repair or reinstall Internet Explorer in Windows

https://support.microsoft.com/en-us/kb/318378/

Internet Explorer 11 does not open in Windows 8.1

http://winaero.com/blog/internet-explorer-11-does-not-open-in-windows-8-1/

Regards,

Yan Li

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May 18th, 2015 2:34am

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