my windows 7 has jumped to windows 9 dont know how it did it. turned on the computer and there it was has caused problems since. some times it takes 5 or so miuts to load a page

Sorry to say: You are to far in the future to help you. We are now preparing for Windows 8 that is planned for October 2012. I would recommend to ask in the answers.microsoft.com forum. Regards Milos

Hi, If you mentioned is Internet Explorer 9, it should be upgraded during installing the updates. We can reset Internet Explorer settings for a test. http://windows.microsoft.com/en-us/windows7/Reset-Internet-Explorer-settings-in-Internet-Explorer-9 If not, let us check the system version first. Click Start, type in winver.exe and press Enter.Kim Zhou TechNet Community Support

Hi, If you mentioned is Internet Explorer 9, it should be upgraded during installing the updates. We can reset Internet Explorer settings for a test. http://windows.microsoft.com/en-us/windows7/Reset-Internet-Explorer-settings-in-Internet-Explorer-9 If not, let us check the system version first. Click Start, type in winver.exe and press Enter.Kim Zhou TechNet Community Support