Good day,been having trouble with my vpn when I tried to set it up for the first time.When I set it up manually and tried to connect,it gave me the error modem cant be found 797.When I tried to diagnose the problem,it gave me the "an unexpected error has occured.The troubleshooting wizard cant continue."The information given were Package ID:Network Diagnostics Path:c:\windows\diagnostics\system\networking error code:0x80070002 Source:engine when I tried to use the vpn.pbk given by my vpn provider,it gave me the error 609 and when I tried to diagnose it,it gave me the same problem,cant do troubleshooting and the error is the same error that I had posted earlier.Any help is apprieciated :/ Regards, Sean

Hi Sean, I would like to verify what modern you use to create VPN. What kind of VPN connection is used? Is any VPN client installed? Regarding the issue, I suggest you refer to the following methods to check the result. 1. Refer to http://technet.microsoft.com/en-us/library/cc773153(WS.10).aspx#BKMK_797 2. Make sure you can connect Internet successfully. Then update the network adapter from manufacture's site 3. Update modern's firmware. 4. On VPN connection properties, general tab, verify Modern is available Best Regards, Niki Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I have tried what you have suggested.My internet is always connected and there is no problem.There is no VPN client installed.I only set it up myself or use the .pbk file provided by the vpn provider.However,when I use other VPN which requires installations,I have no problems..Hmmm

Hi, Since other VPN works, I suggest contacting problematic VPN's provider. Best Regards, Niki Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.