HII am having problems getting any printers to work - Running Window XP sp2 lost print ability. tried control panel / printers/ add printers / and get the msg "print spooler service is not running" tried to turn on the print spooler (automatic) - same msg /tried to restore windows to a previous date - but it would not restore. tried restore in safe mode - it would not restore. (upgraded to sp3) tried to restore / tried microsoft fix - it didn't do it - / tried forums - saw I'm not the only one with this problem - CAN WE GET SOME HELP - anybody ?Thanks

Hi bahamabeerman,Have you tried to run the “Fix it” tool from this link “You cannot add a printer and you receive printer spooler error messages in Windows XP”?Let’s follow these methods & check if the issue persists.Method 1You may run System File Checker [SFC] scan on the computer which will replace the missing or corrupt files & check if the issue persists.a. Type ‘cmd’ in start search box. Right click on ‘cmd’ in the Program list and then select the option Run as administrator. Note: If you are prompted for an administrator password or for confirmation, type your password, or click Continue.b. Type the following command, and then press ENTER: sfc /scannowFor more information refer this link.Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)Method 2You may also create a new administrator user account and check if the issue persists. Follow the given link to create new user account. How to create and configure user accounts in Windows XPIf you don’t have any issue in the new user account, access the link below and follow the steps to fix a corrupted user profile. How to copy data from a corrupted user profile to a new profile in WindowsHope the information helps. Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.

Hi thanks for the suggestions.when i said "microsoft fix" i meant "fix it" - so yes i did try that (and did it again) - get error 1068 : the dependency service or group failed to start.Tried method 1 (cmd) - no success - rebooted - no successWhy would i need to create new administrator account ?any other suggestions ?thnx again

hi againI have a dell system that did not come with a CD for windowshave read a few other posts - that suggest that I replace my print spooler file - which is what i had tried to do with restore , fix it, and cmdwhere can I get "\i386\spoolsv.ex_ %windir%\system32\spoolsv.exe"thanks again