print queue does not clean up print job
Hi, I am running Win. 7 Pro. connected with hp laserjet 2050n networkable printer. Currently, the printer doesn't clean up all already printed jobs and I have to delete them in print queue manually. Does anyone would tell me how to do? Thanks!
May 22nd, 2010 6:19pm

Hi, I would like to suggest you perform the following steps to troubleshoot the issue: Clear Printer Spooler Files and Enable the Spooler Service ================================= 1. Click Start, type "Services.msc" (without the quotation marks) in the Search box and press Enter. 2. Double-click "Printer Spooler" in the Services list. 3. Click Stop and click OK. 4. Click Start, type "%WINDIR%\system32\spool\printers" in the Start Search box and press Enter, delete all files in this folder. 5. Click Start, type "Services.msc" (without the quotation marks) in the Start Search box and press Enter. 6. Double-click "Printer Spooler" in the Services list. 7. Click on “Start”, in the Startup Type list, make sure that "Automatic" is selected and click OK. If it does not work, I would like to suggest you uninstall the current installed printer driver and install the latest version for Windows 7 from HP website. What’s the result? Regards,Arthur Li - MSFT
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May 24th, 2010 9:32am

Thanks!
May 26th, 2010 4:41pm

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