please help!
hi, so i own a laptop that is run by vista. everything was working fine, and then randomly my laptop wouldn't let me sign into my account. it claims that my "username or password are incorrect" although i know for a fact that nobody has changed my password, and i've not once changed my username. this is very frustrating because it is my administrative account and every time i try to make a change on the guest account i now have to use it asks for the password that i now do not know. also, i have many important files on my account that i would hate to lose :( if anyone knows what i could do to figure out this problem, please let me know! it would be greatly appreciated!
January 3rd, 2010 10:49am

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