photoshop crash

I'm just asking if anyone can decipher this info from event log. trying to pinpoint a reason. TIA

Source


Adobe Photoshop CC 2014

Summary

Stopped working

Date

4/6/2015 8:57 PM

Status

Report sent


Description

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Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

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Problem signature

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Problem Event Name: BEX64

Application Name: Photoshop.exe

Application Version: 15.2.2.310

Application Timestamp: 5480338c

Fault Module Name: StackHash_9ea4

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: PCH_3E_FROM_ntdll+0x000000000009133A

Exception Code: c0000005

Exception Data: 0000000000000008

OS Version: 6.3.9600.2.0.0.256.48

Locale ID: 1033

Additional Information 1: 9ea4

Additional Information 2: 9ea417278078fa7fa6a166df5d1b35ab

Additional Information 3: dc19

Additional Information 4: dc195806bc0ceb8150e48fc6e0ea5d9b


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Extra information about the problem

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Bucket ID: f1935ea617fd15078a3a1c351279e596 (81840721661)


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  • Edited by Cyberwasp Tuesday, April 07, 2015 1:17 AM
April 7th, 2015 1:17am

https://forums.adobe.com/thread/1499775

suggestion from adobe forum is upgrade your graphic card, or try uninstall it at device manager and let the windows automatically installed the driver

better answer you contact Adobe forum

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April 8th, 2015 2:48am

https://forums.adobe.com/thread/1499775

suggestion from adobe forum is upgrade your graphic card, or try uninstall it at device manager and let the windows automatically installed the driver

better answer you contact Adobe forum

  • Edited by britishdhez Wednesday, April 08, 2015 6:46 AM
April 8th, 2015 6:46am

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