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Hiandy1954,Have you tried the steps suggested in the previous posts?Let’s follow these methods & check if it helps.Method 1You may run the following commands in Start > Run box & check if the issue persists.control.exe inetcpl.cpl, 6regsvr32.exe /n /i inetcpl.cplMethod 2If ‘Method 1’ does not help, you may try to create a new administrator user account and check if the issue persists. Follow the given link to create new user account. How to create and configure user accounts in Windows XPIf you don’t have any issue in the new user account, access the link below and follow the steps to fix a corrupted user profile. How to copy data from a corrupted user profile to a new profile in WindowsHope the information helps. Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.

hi but no luck not very good at this and doing my head in should i buy a new windows disc and start off new or will i still get this problemthanks andy

Hi andy,· What was the result of SFC scan?· When you say ‘no luck not very good at this’, is that you couldn’t follow the steps suggested or it gives the same error message after performing the steps?Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.

hi no not very good at following but think iv done what you said but still nothing just getting the same thing im on my old computer which is very slowthanks andy

Hi andy,When you ran SFC scan, did it ask for Windows XP CD to replace any files?If any files require replacing SFC will replace them. You may be asked to insert your Windows XP CD for this process to continue.If everything is okay after the scan, you should see the following message "Windows resource protection did not find any integrity violations".Please post back and let us know the results of SFC scan.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.

Running sfc /scannow only checks file in the following folder:%Systemroot%\system32\dllcacheSince that is not where XP looks for files when it is running (you can empty the folder and XP will run just fine), a suggestion to run sfc /scannow should not come into play when troubleshooting.Running sfc /scannow does not replace file in any other folder - period.That being the case, running sfc /scannow is a waste of time for this problem and most other problems - unless the problem is corrupt and missing files from the following folder:%Systemroot%\system32\dllcacheSince most people do not have a genuine bootable XP installation CD that matches their installed Service Pack, running sfc /scannow will also complain - a lot. This can make folks believe they have some serious problem when the real problem is not serious at all.If someone that does not know how sfc /scannow really works and insists on running sfc /scannow, you would save time by first asking if the poster has a genuine bootable XP installation CD that matches their installed Service Pack and if they do not have one, don't suggest it or tell them how to make a CD that will be useful.For Windows XP (that would be this forum), when sfc /scannow starts and completes, there is no message displayed after the scan, but there are events in the Event Log that look like this:Event Type: InformationEvent Source: Windows File ProtectionEvent Category: NoneEvent ID: 64016Description:Windows File Protection file scan was started.Event Type: InformationEvent Source: Windows File ProtectionEvent Category: NoneEvent ID: 64017Description:Windows File Protection file scan completed successfully.Even if sfc /scannow finds a file to replace in the %Systemroot%\system32\dllcache folder and replaces the file, there is still no message displayed or even logged in the Event Viewer.If somebody needs a tutorial to learn how Windows File Protection and sfc /scannow really works with XP, I will share one suitable for all audiences.When you get done, you will know how Windows File Protection and sfc /scannow really works and why it will not solve these kinds of problems (or any other kinds of problems), unless the problem is corrupt or missing files from the %Systemroot%\system32\dllcache folder.Perhaps actually knowing how sfc /scannow really works will reduce the number of replies that that suggest running or trying sfc /scannow for system problems.These ideas only waste time, are not going to solve any problem, usually impossible to accomplish (no genuine bootable XP installation CD that matches the current installed Service Pack) and just generally frustrating to folks with system problems.Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!

Running sfc /scannow only checks file in the following folder:%Systemroot%\system32\dllcacheSince that is not where XP looks for files when it is running (you can empty the folder and XP will run just fine), a suggestion to run sfc /scannow should not come into play when troubleshooting.Running sfc /scannow does not replace file in any other folder - period.That being the case, running sfc /scannow is a waste of time for this problem and most other problems - unless the problem is corrupt and missing files from the following folder:%Systemroot%\system32\dllcacheSince most people do not have a genuine bootable XP installation CD that matches their installed Service Pack, running sfc /scannow will also complain - a lot. This can make folks believe they have some serious problem when the real problem is not serious at all.If someone that does not know how sfc /scannow really works and insists on running sfc /scannow, you would save time by first asking if the poster has a genuine bootable XP installation CD that matches their installed Service Pack and if they do not have one, don't suggest it or tell them how to make a CD that will be useful.For Windows XP (that would be this forum), when sfc /scannow starts and completes, there is no message displayed after the scan, but there are events in the Event Log that look like this:Event Type: InformationEvent Source: Windows File ProtectionEvent Category: NoneEvent ID: 64016Description:Windows File Protection file scan was started.Event Type: InformationEvent Source: Windows File ProtectionEvent Category: NoneEvent ID: 64017Description:Windows File Protection file scan completed successfully.Even if sfc /scannow finds a file to replace in the %Systemroot%\system32\dllcache folder and replaces the file, there is still no message displayed or even logged in the Event Viewer.If somebody needs a tutorial to learn how Windows File Protection and sfc /scannow really works with XP, I will share one suitable for all audiences.When you get done, you will know how Windows File Protection and sfc /scannow really works and why it will not solve these kinds of problems or any other kinds) of problems, unless the problem is corrupt or missing files from %Systemroot%\system32\dllcache.Perhaps actually knowing how sfc /scannow really works will reduce the number of replies that that suggest running or trying sfc /scannow for system problems.These ideas only waste time, are not going to solve any problem, usually impossible to accomplish (no genuine bootable XP installation CD that matches the current installed Service Pack) and just generally frustrating to folks with system problems.Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!

Hi yes it asks for windows XP CD but iv not got onethanks andy