optional update delivery is not working
Hi All of a sudden over the last couple of days i have started getting a pop up windos entitled "optional update delivery is not working", with a warning i a may be a victim of software counterfeiting. I think windows update is working, as it says i am up to date, and last updated itself yesterday which is after the time i first stated getting this message. Is microsoft aware of this, and is everything ok on my computer? I'm hoping it's something like messenger or live mail trying to update, and refusing because i am running an unrecognised version, however, it would be useful if whatever is causing the error were to indentify itself, or would that help piracy. Anyway, could someone let me know if there is nothing to worry about, or whether i need to fix anything. Thanks
August 2nd, 2009 8:10am

Hi Krys,first of all download and run the Windows genuine advantage diagnostic tool http://go.microsoft.com/fwlink/?linkid=52012Press "Continue" button and when validation info willappear press "Copy" and paste this info here. My English is not very well.
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August 2nd, 2009 11:11am

Diagnostic Report (1.9.0011.0): ----------------------------------------- WGA Data--> Validation Status: Invalid License Validation Code: 50 Cached Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-J3V3Q-RPXJB-RQ6D7 Windows Product Key Hash: v3VxoJe4g3o8w1mPT6iRZTosMUI= Windows Product ID: 00428-321-7001184-70933 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7100.2.00010100.0.0.001 ID: {F2C18934-F4C5-4F5A-85D9-A31472B8AC8F}(1) Is Admin: Yes TestCab: 0x0 WGA Version: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7100.winmain_win7rc.090421-1700 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Expression Web 2 - 121 OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\DJ Krys\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{F2C18934-F4C5-4F5A-85D9-A31472B8AC8F}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7100.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RQ6D7</PKey><PID>00428-321-7001184-70933</PID><PIDType>5</PIDType><SID>S-1-5-21-2000359183-3042567429-2714556217</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122-CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20080904000000.000000+000</Date></BIOS><HWID>26733E07018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0045-0000-0000-0000000FF1CE}"><LegitResult>121</LegitResult><Name>Microsoft Expression Web 2</Name><Ver>12</Ver><Val>1AFCE82B9C94D86</Val><Hash>jPaPglylRlL90VmFXGGre01/tiY=</Hash><Pid>78727-707-6974961-59649</Pid><PidType>0</PidType></Product></Products><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7100.0 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: bfb30674-7c9a-4624-9309-9914cfd5b05c Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00428-00140-321-700118-00-2057-7100.0000-1292009 Installation ID: 003773672990565680470934716333894115858731037721659052 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: RQ6D7 License Status: Licensed Evaluation End Date: 02/06/2010 00:59:59 Remaining Windows rearm count: 4 Trusted time: 02/08/2009 16:15:16 HWID Data--> HWID Hash Current: NgAAAAIAAgABAAEAAwACAAAAAQABAAEAJJRkG6qGcaqSAEwfBglmz+BB2q7mjQrWOXrGRCqF OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Nvidia NVDAACPI FACP Nvidia NVDAACPI HPET Nvidia NVDAACPI MCFG Nvidia NVDAACPI WDRT Nvidia NVDAACPI SSDT PmRef CpuPm
August 2nd, 2009 11:16am

Try to use the system restore tool: click "Start', type "system restore" in the "Start" Search box, and then click "System Restore" in the Programs list. In the "System Restore" dialog box, select "Show more restore points" checkboxand then click "Next". In the list of restore points, click a restore point that was created before you began to see the issue, and then click "Next". Click "Finish". The computer restarts, and the system files and settings are returned to the state that they were in at the time that the restore point was created. Have you any programs installed before this error? Have you any antivirus installed? Check for malware after system restore. My English is not very well.
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August 2nd, 2009 11:46am

System restore got rid of the problem altho it has caused a few other things that i hope won't get any more serious. I installed nothing before the problem arose, altho 4 windows updates had occurred. I have McAfee Beta and all checks come back clear.
August 3rd, 2009 4:06pm

Try to change product key. Press Win+Break and in the System properties window click "Change product key", insertyour W7 keyand click "Next" when you connected to Internet.Then run MGADIAG and check for the your license status.If yor problem stiil doesen't fix - try to perform in-place upgrade using W7 installation disk.Hope it helps. My English is not very well.
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August 4th, 2009 1:35am

Hi sick_I edited your post to remove the product keys.We do not allow product keys to be posted on these forums.The correct answer is to go to the following website and get another product key to use.Windows 7 Release Candidate (RC): Instructions for Free DownloadThanks for understanding.Thank You for testing Windows 7 Ronnie Vernon MVP
August 4th, 2009 3:35am

Hi Ronnie, got it, thanks! My English is not very well.
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August 4th, 2009 4:55am

Hi, I started receiving these annoying dialogs yesterday. Windows 7 RC x64 I ran the MGADiag.exe here is the output (removed prod key): The status says Genuine in Green, and this is RC so should be good till March or so... what's the issue? Why is an "Optional" update required... shouldn't it read "Required"...?? how do I fix it? Diagnostic Report (1.9.0011.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Validation Code: 0 Cached Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-*****-*****-***** Windows Product Key Hash: **************************** Windows Product ID: 00447-321-7001184-70225 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7100.2.00010100.0.0.001 ID: {EE780A4F-BC17-4E11-B99F-7D3EA3E0776C}(1) Is Admin: Yes TestCab: 0x0 WGA Version: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7100.winmain_win7rc.090421-1700 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 108 Invalid VLK Microsoft Office Enterprise 2007 - 108 Invalid VLK OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Licensing Data--> Software licensing service version: 6.1.7100.0 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: bfb30674-7c9a-4624-9309-9914cfd5b05c Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00447-00140-321-700118-00-5129-7100.0000-1542009 Installation ID: 018933000846109324087761079965737091465620039541957064 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: RQ6D7 License Status: Licensed Evaluation End Date: 2010-06-02 11:59:59 Remaining Windows rearm count: 3 Trusted time: 2009-09-26 14:05:46
September 25th, 2009 10:28pm

Hi sick_ I edited your post to remove the product keys. We do not allow product keys to be posted on these forums. The correct answer is to go to the following website and get another product key to use. Windows 7 Release Candidate (RC): Instructions for Free Download Thanks for understanding. Thank You for testing Windows 7 Ronnie Vernon MVP Hi Mr. Ronnie Vernon, I also get this issue. My company license of Win 7 works well on some PCs, besides, some PCs got this issue with that license. Can you instruct me how to get another product key? Thanks in advance. This is my validation info after check with MGADIAG tool: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-*****-*****-HQ69H Windows Product Key Hash: elaeZul3oFcLTByHMhhiJ+U75EQ= Windows Product ID: 55041-006-2517382-86282 Windows Product ID Type: 6 Windows License Type: Volume MAK Windows OS version: 6.1.7600.2.00010100.0.0.004 ID: {CE20F408-E847-4265-9202-0319721C1BD2}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Enterprise Architecture: 0x00000009 Build lab: 7600.win7_ldr.110622-1505 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Project Professional 2003 - 100 Genuine Microsoft Office Visio Professional 2003 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{CE20F408-E847-4265-9202-0319721C1BD2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-006-2517382-86282</PID><PIDType>6</PIDType><SID>S-1-5-21-1925478798-3119680488-1831640652</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="6"/><Date>20110815000000.000000+000</Date></BIOS><HWID>AFB80600018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55493</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55969</Pid><PidType>14</PidType></Product></Products><Applications><App Id="3B" Version="11" Result="100"/><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, Enterprise edition Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 55041-00172-006-251738-03-1033-7600.0000-0132012 Installation ID: 002622232656600214705363305446525482810554091501691143 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: HQ69H License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 7/4/2012 3:55:42 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: PAAAAAAABgABAAIAAgABAAAAAwABAAEAln1cfmI0rIvg20rd6gJ4GQDYMOGuKcSWtHC84vJjNJByii5z OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I HPET ALASKA A M I MCFG ALASKA A M I SSDT AMICPU PROC
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July 4th, 2012 5:29am

The Windows 7 Release Candidate Expired more than two years ago. Your report shows that you have a genuine and activated Windows 7 Enterprise (RTM_ MAK present in that machine - I do not understand your problem? Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
July 4th, 2012 7:42am

Hi Noel D Paton, I use Windows 7 Enterprise and the report is shown on a PC installed with this license.
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July 4th, 2012 8:46am

So what exactly is your problem? - why did you post the report? If you are having a problem with some machines, then you need to post a report from one of the affected machines, not one that works! You are posting to a thread that is three years old - please start a NEW thread of your own, and post a report form one of the affected machines. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
July 4th, 2012 8:57am

Hi As i start up my system,a window is pop up that show "optional update delivery is not working. as per you advise I have downloaded window genuine advantage diagnostic tool. Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4a2 Windows Product Key: *****-*****-YG69F-9M66D-PMJBM Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw= Windows Product ID: 00426-OEM-8992662-00497 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7600.2.00010100.0.0.001 ID: {051C0EA3-D038-4D02-8485-B5395B1C99AE}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7600.win7_gdr.120401-1505 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 103 Blocked VLK Microsoft Office Enterprise 2007 - 103 Blocked VLK OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{051C0EA3-D038-4D02-8485-B5395B1C99AE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-1059201259-67913729-3247183756</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6500 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.22 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070817000000.000000+000</Date></BIOS><HWID>B3B93607018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65640</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600497-02-1033-7600.0000-2622011 Installation ID: 010265261836888982576096303134320963534953265881649586 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: PMJBM License Status: Notification Notification Reason: 0xC004F200 (non-genuine). Remaining Windows rearm count: 3 Trusted time: 9/7/2012 9:33:15 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4A2 HealthStatus: 0x0000000000000000 Event Time Stamp: 9:7:2012 09:26 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NgAAAAEABQABAAEAAAABAAAAAwABAAEAnJ/87BTBkiRGgwYMcHoso1qvqPtUJktUfFIoyCqF OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC HP 30D2 FACP HP 30CC HPET HP 30D2 BOOT HP 30D2 MCFG HP 30D2 TMOR HP 30CC APIC HP 30D2 SLIC HPQOEM SLIC-MPC SSDT HP 30D2 SSDT HP 30D2 SSDT HP 30D2 SSDT HP 30D2 Now please let me solution of this problem. thanks
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September 7th, 2012 12:20am

Your installation is countereit - based on the infamous stolen Lenovo Product Key. You need to either reinstall Windows using your manufacturer's Recovery media, or purchase a new license for WIndows 7 Ultimate.Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
September 7th, 2012 11:47am

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