one drive of office 365 not visible on windows 8.1 operating system

I have recently installed Windows 8.1, when I login to my office 365 account I am not able to se any of the files present in One Drive. Office 365 support people say that there is no problem with office 365 but its a windows problem.

Can any one help me with this.?

May 30th, 2014 6:08am

Hi,

Did you store any file in your OneDrive? In addition, you need to sign in your OneDrive, you could see all file in your OneDrive.

The login address is below:

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=12&ct=1401677587&rver=6.4.6456.0&wp=MBI_SSL_SHARED&wreply=https:%2F%2Fonedrive.live.com%2F%3Flc%3D1033%26mkt%3Den-US&lc=1033&id=250206&cbcxt=sky&mkt=en-US&cbcxt=sky

If you refer to sign in your PC with this Microsoft account to browse your OneDrive, remember to  keep your files and settings in sync.

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June 1st, 2014 11:02pm

yes There are lot of files in one drive . and also generally I login to my office 365 account online and I am able to see the files in one drive tab there. But only in this particular system I am not able to see.

June 5th, 2014 3:06am

I have recently installed Windows 8.1, when I login to my office 365 account I am not able to se any of the files present in One Drive.

Hi, I just want to confirm if you are aware that if you are using Office 365 for Business or Enterprise versions (i.e. not home or personal edition) there are two different OneDrive, the Windows 8 OneDrive and the Office 365 OneDrive for Business.

When using a Windows 8.x computer you have to install the OneDrive client just as you would for a Windows 7 computer. There are also two Windows Store OneDrive Apps, the Windows 8.x OneDrive and the Office 365 OneDrive for Business.

https://onedrive.live.com/about/en-us/download/

My apologies if this is not related to the issue that you are having.

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July 30th, 2014 9:21pm

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