offline folders
Hi Sabrina, "view your offline files" is grayed out ? il check the other information. kind regards, Koen
July 26th, 2012 2:14am

Hi, Offline folders worked well until some days ago. Suddenly i even have no synchronisation option more ? I already disabled and reanabled offline folders on my laptop but, same problem. I installed windows skydrive end uninstalled it, but i am not sure that this has something to do with it. regards Koen
Free Windows Admin Tool Kit Click here and download it now
July 27th, 2012 5:45am

Hi, If it's happening recently, can you please try doing a system restore to see if it helps?Janaki Hariharan
July 27th, 2012 6:21am

Hi, no good restore point available only backup from 30/6 regards
Free Windows Admin Tool Kit Click here and download it now
July 27th, 2012 6:29am

Hi Koen, First, I would like to confirm that if the issue occurs on all the computers in the network or it is the only one. Please try to reset the cache. You can sync to the Server before clearing cache to avoid data loss. 1. Open Control Panel\All Control Panel Items\Sync Center 2. Click Manage Offline Files. 3. Click View your offline files. 4. Clear all contents. 5. Click the Disk Usage tab. 6. Click Delete temporary files. If the issue persists, please use the Method 2 in the following article to reinitialize the Offline Files (CSC) cache: How to re-initialize the offline files cache and database After the above step you may manually check if the cache is cleared. Generally, when it is in online mode, the synchronization can be launched either automatically or manually. What's New in Offline Files for Windows Vista Also, I suggest checking the related configurations: Configuring New Offline Files Features for Windows 7 Computers Step-by-Step Guide More information which is helpful on understanding Windows 7 Offline Files: How the synchronization in Windows 7 Offline Files works Understanding offline files Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.
July 27th, 2012 11:52pm

Hi Koen, Did you take the other steps in my previous post? Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.
Free Windows Admin Tool Kit Click here and download it now
August 3rd, 2012 10:09pm

Hi Sabrina, Yes I did. Nothing solved the problem until now. when I disable and reenable offline files. The machines asks for a reboot but nothing seems to change. "view your offline files" and "open Syncronisation center" is grayed out ? regards,
August 4th, 2012 2:18am

Hi Koen, How did you disable the offline files? Did you try to clear the cache and database? Regards, Sabrina TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.
Free Windows Admin Tool Kit Click here and download it now
August 11th, 2012 10:45pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics