office 2003 has encountered an error & needs to close...
I am currently running Windows 7 with Microsoft Office Professional 2003, which was working fine until about 3 weeks ago; when it started closing whatever office program I had open randomly. It says "(insert name of office software here) has encountered an error and has to close", and I have no choice but to close it & restart. It even "checks the web" for a solution, but never finds one. Does anyone have a solution for this? I have done system restore back to before this started, and it didn't make any difference, I've even tried a few different restore points. It seems to be the worst when I use copy & paste, but it doest it for no reason when I’m not even using my computer as well. Please help, my job depends on my computer working correctly! 1 person needs an answerI do too
February 22nd, 2011 7:46pm

Hi msmain_va, - Do you remember making any changes to the computer between the timings when things were working fine and now? - Does this issue occur with only Office applications? Do the other applications work without any issue? - Did you check whether the issue occurs with all the Office applications like Word, Powerpoint etc? Check the Event Viewer to know the exact and complete error message related to this issue. Open Event ViewerWhat information appears in event logs (Event Viewer)?In the meanwhile, try these methods:Method 1 – Install Windows and Office updatesGo ahead and install all the latest Windows updates and the latest Office updates.Method 2: Try the steps listed in the article below:You receive a "Microsoft Word has encountered a problem and needs to close" error message when you try to start Word 2002 or Word 2003Keep me posted on the status of the issue.Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
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February 23rd, 2011 9:24pm

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