offer remote assistance
When I am helping someone remotely with remote assistance everything is fine however sometimes i need to run as administrator and enter my credentials. This works fine locally but not over remote assistence, the session pauses and my screen turns dark. After a minute the sesion continues but can't run as administrator. This happens company wide. Any ideas?
June 27th, 2011 6:26pm

Hi, The issue can be caused by UAC Secure Desktop feature on the remote computer. More information http://technet.microsoft.com/en-us/library/ee844127(WS.10).aspx Here is a workaround on Windows Vista. It also applies to Windows 7. http://support.microsoft.com/kb/937803 If you have any question regarding group policy, please contact Server Group Policy forum. http://social.technet.microsoft.com/Forums/en-US/winserverGP/threads Best Regards, Niki Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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June 29th, 2011 5:42am

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