ntdll.dll application crashes
I have win 7 enterprise 64 bit there is a program called IBM SPSS keep crashing when locking the maching and loging back in
the message says : IBM spss has stopped working
event viewer :
Faulting application name: stats.exe, version: 20.0.0.0, time stamp: 0x4e15bc85
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x0000000000029c75
Faulting process id: 0x158c
Faulting application start time: 0x01cd7025590b0c5b
Faulting application path: C:\Program Files\IBM\SPSS\Statistics\20\stats.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d099ed2e-dc18-11e1-857b-00a0c6000000
i searched all the net with out any solution please help me this is a big issue
August 2nd, 2012 2:05pm
Give a try to IBM forum/support http://www.ibm.com/community/
Rgds
Milos
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August 2nd, 2012 2:17pm
i called IBM and they told they have nothing to do with that since it's a windows issue
August 2nd, 2012 3:28pm
no man, if you wanna do it from your end go ahead and do it.
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August 2nd, 2012 4:38pm
Hi,
Since the crashed program is IBM SPSS, I suggest you reinstall or update IBM SPSS software to check the result.
Also, you can test the issue in
Clean Boot mode.
If the issue persists, it is better to contact IBM support for help.
Hope this helps.
Vincent Wang
TechNet Community Support
August 6th, 2012 4:09am
DONE ALL OF THESE but no luck PLEASE help !
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August 15th, 2012 4:12pm