sir/madam

I am a windows 8 pro user and my windows is fully activated but still when I go to P.C SETTINGS  I am not able to change my account picture, lock screen & start screen

display, So kindly help me.

Regards

utkarsh chandel

Try this.

1. On the Start Menu view > Move your mouse to the lower left or upper left so you can see the Charms Menu

2. Click on Settings then look at the lower right you'll see More PC Settings, click on it.

3. Once you have the PC Settings Menu, click on the Personalize.

4. On the Right Pane > click on Account Picture. You'll have an option if you want to Browse a Picture or from Webcam

Let us know if your having an error message.

I'm having the exact same problem... I tried your solution but it didn't work.

I don't know what's the problem, my Windows 8 is fully activated, and all I want is to change the Account Picture, Lock Screen and Start Screen, but apparently I'm not able to do that.

When I go to the "Personalize" screen, it shows me this: (as you can see the buttons are disabled, I can't do anything)

• Edited by Eli Revah Saturday, October 27, 2012 2:16 PM
• Proposed as answer by lankeshwar Wednesday, December 19, 2012 1:13 PM
• Unproposed as answer by David WoltersModerator Thursday, January 09, 2014 7:30 PM
• Proposed as answer by Amal Ashok Thursday, February 27, 2014 6:38 AM
• Unproposed as answer by Brandon RecordsModerator Tuesday, March 11, 2014 5:56 PM
• Proposed as answer by Dilini Fernando Tuesday, May 06, 2014 11:26 AM

I'm having the exact same problem... I tried your solution but it didn't work.

I don't know what's the problem, my Windows 8 is fully activated, and all I want is to change the Account Picture, Lock Screen and Start Screen, but apparently I'm not able to do that.

When I go to the "Personalize" screen, it shows me this: (as you can see the buttons are disabled, I can't do anything)

• Edited by Eli Revah Saturday, October 27, 2012 2:16 PM
• Proposed as answer by lankeshwar Wednesday, December 19, 2012 1:13 PM
• Unproposed as answer by David WoltersModerator Thursday, January 09, 2014 7:30 PM
• Proposed as answer by Amal Ashok Thursday, February 27, 2014 6:38 AM
• Unproposed as answer by Brandon RecordsModerator Tuesday, March 11, 2014 5:56 PM
• Proposed as answer by Dilini Fernando Tuesday, May 06, 2014 11:26 AM

I'm having the exact same problem... I tried your solution but it didn't work.

I don't know what's the problem, my Windows 8 is fully activated, and all I want is to change the Account Picture, Lock Screen and Start Screen, but apparently I'm not able to do that.

When I go to the "Personalize" screen, it shows me this: (as you can see the buttons are disabled, I can't do anything)

• Edited by Eli Revah Saturday, October 27, 2012 2:16 PM
• Proposed as answer by lankeshwar Wednesday, December 19, 2012 1:13 PM
• Unproposed as answer by David WoltersModerator Thursday, January 09, 2014 7:30 PM
• Proposed as answer by Amal Ashok Thursday, February 27, 2014 6:38 AM
• Unproposed as answer by Brandon RecordsModerator Tuesday, March 11, 2014 5:56 PM
• Proposed as answer by Dilini Fernando Tuesday, May 06, 2014 11:26 AM

• Proposed as answer by Bunny_123 Monday, December 03, 2012 6:03 PM
• Unproposed as answer by David WoltersModerator Tuesday, December 04, 2012 4:08 PM

• Proposed as answer by Bunny_123 Monday, December 03, 2012 6:03 PM
• Unproposed as answer by David WoltersModerator Tuesday, December 04, 2012 4:08 PM

• Proposed as answer by Bunny_123 Monday, December 03, 2012 6:03 PM
• Unproposed as answer by David WoltersModerator Tuesday, December 04, 2012 4:08 PM

Hi,

Did your Windows 8 upgrade from Windows 7 or a clean install?

Did you login with live account or local account?

Try to perform a system refresh for test.

Regards,

Leo   Huang

I installed a clean version of Windows 8, I didn't upgrade from Windows 7.

I'm logged in with my Live account.

Can you check if a Local Computer Policy has not been enabled ?

How?

Press Start button + R type gpedit.msc

Goto Computer Configuration open up Administrative Templates > Control Panel > Personalization

Check setting "Prevent changing lock screen image"  State is Yes, No or Not configured ?

Regards

Richard Parslow

• Edited by Eli Revah Friday, November 02, 2012 5:37 AM

• Edited by Eli Revah Friday, November 02, 2012 5:37 AM

• Edited by Eli Revah Friday, November 02, 2012 5:37 AM

I have the same problem too. and  (Prevent changing lock screen image)  State is Not configured.

i just changed it to "No" and still not able to change my account picture, lock screen & start screen display :S

Also tried changing to 'No', but still...

I can't customize my Lock Screen, Start Screen or even changing the Account Picture.

• Edited by Eli Revah Saturday, November 03, 2012 10:06 PM

Also tried changing to 'No', but still...

I can't customize my Lock Screen, Start Screen or even changing the Account Picture.

• Edited by Eli Revah Saturday, November 03, 2012 10:06 PM

Also tried changing to 'No', but still...

I can't customize my Lock Screen, Start Screen or even changing the Account Picture.

• Edited by Eli Revah Saturday, November 03, 2012 10:06 PM

Hi,

How about use local admin account to login instead of Live account?

Well the only thing I can think now is that your version of Windows is some how not activated correctly.

Can you check Control Panel\System and Security\Action Center\Windows Activation

You can get here by right clicking in the lower left hand corner, choosing "System" then clicking "View details in Windows Activation"

An example can be seen here http://www.thewindowsclub.com/wp-content/uploads/2012/09/system-properties.jpg

Regards

Richard Parslow

If the issue persist, try to perform a system refresh for test:

Enter the Start screen
Click Control Panel
Click General on the left column
Under the Refresh your PC without affecting your files, click Get started

Found this elsewhere on the forum, solution should be to delete folder "C:\ProgramData\Microsoft\Windows\Systemdata"

However to do this you must take ownership of the folder first, this can be done by 

Use the File Explorer and navigate to the folder C:\ProgramData\Microsoft\Windows\Systemdata right-click the folder and choose "Properties" (Keyboard shortcut is Alt+Enter Key) go to the "Security" tab; click "Advanced" and press "Change" this will show the first image below.

You should be prompted by UAC (User Access Control), press "Yes" or type Administrator password and press "Yes"

Now you will see a new window entitled "Select User or Group" search for your user and press "Check names" if you used a Microsoft Account you enter your email address and the check name option will expand it to your name.

Press "Ok" and now you should be able to delete the f

Richard Parslow 

thanx for sharing us, but i just deleted "Systemdata" folder from: "C:\ProgramData\Microsoft\Windows\Systemdata" but the problem persists!

Richard Parslow 

thanx for sharing us, but i just deleted "Systemdata" folder from: "C:\ProgramData\Microsoft\Windows\Systemdata" but the problem persists!

 

I GOT THE exact same problem... plz solve dis...

• Proposed as answer by Richard Parslow Monday, February 04, 2013 1:01 PM

• Proposed as answer by Richard Parslow Monday, February 04, 2013 1:01 PM

• Proposed as answer by Richard Parslow Monday, February 04, 2013 1:01 PM

I was able to get my account picture options working again, by changing my account login via "Swich to a Microsoft account" then I changed back to a local account. All works now.

Hi Leno,

Nice workaround, hopefully Eli Revah can confirm the same works, otherwise I stick to my point about not being fully activated.

Regards

Richard

Hi Leno,

Nice workaround, hopefully Eli Revah can confirm the same works, otherwise I stick to my point about not being fully activated.

Regards

R

I was able to solve it by taking control of the "C:\ProgramData\Microsoft\User Account Pictures" folder, or in some cases "C:\...\Default Account Pictures"

• Marked as answer by Brandon RecordsModerator Tuesday, March 11, 2014 6:00 PM

I was able to solve it by taking control of the "C:\ProgramData\Microsoft\User Account Pictures" folder, or in some cases "C:\...\Default Account Pictures"

• Marked as answer by Brandon RecordsModerator Tuesday, March 11, 2014 6:00 PM

I was able to solve it by taking control of the "C:\ProgramData\Microsoft\User Account Pictures" folder, or in some cases "C:\...\Default Account Pictures"

• Marked as answer by Brandon RecordsModerator Tuesday, March 11, 2014 6:00 PM

I'm having the exact same problem... I tried your solution but it didn't work. can anyone help me out plz ?

Fresh install! Changed my profile photo once, but now it wont change it? I have done all the above and my copy of Windows 8 Pro is a real copy and is "Fully Activated". Please help!

Regards,

Mart.

how to fix this??? arggghhhhhh !!!!

It is not working...

• Edited by rajiru Tuesday, September 16, 2014 4:45 AM

• Edited by rajiru Tuesday, September 16, 2014 4:45 AM

• Edited by rajiru Tuesday, September 16, 2014 4:45 AM

download perminent activator from this URL 

https://doc-0s-2c-docs.googleusercontent.com/docs/securesc/ha0ro937gcuc7l7deffksulhg5h7mbp1/fi3vg80mgq46tpme8cecefus42o4jsna/1442044800000/07762705354585303628/*/0B26amCUXaUAKYXZQV050azVZSjA?e=download

then click on F8.25.exe. it will open cmd and sart registring your pc. then automatically it will restart. now ur window 8 is activated and u can change personalize settings. It worked for me. i hope it will work for u :)