I was using micrsofts program, but every time I turn the computer on it said there was no virus protection, so I tried putting AVG on but it for some reason didn't download, even though it was going for more than an hour, so I gave up, now I have Adaware, which downloaded successfully, only Windows security says I've got no virus protection and I do, in fact as I type this question the laptop is being scanned, can someone help PLEASE this is getting to be a pain in the bum, I've know idea what to do HELP j62 thanks in advance to the person or persons who do help1 person needs an answerI do too

Adaware is not an antivirus. What was the previous antivirus program that was installed and was it uninstalled prior to the attempt to install AVG ? There's a tool that can be run that removes the remnants of almost all antivirus programs that you can obtain here: AppRemover Suggest you run that and remove the previous antivirus, if any, and AVG from the list that you will see. Next, using Internet Explorer, have the system scanned by the Live OneCare Safety Scanner If the system can not be scanned there then download, save , install, update, and then scan with Malwarebytes anti-malware . Click the Download - free version button. Here's a Tutorial for using it . Once the previous AV has been removed and none of the scanners detect any malware present on the system, you can install either Microsoft Security Essentials or another free AV. Avast and Antivir are both quality AVs and offer free editions of them.MowGreen Update Services - Consumer Security

Hello it's j62, thankyou for replying, I've downloaded AVG removal tool, then I downloaded Malwarebytes virus program, at the moment it's scanning my lap top, but Windows is still not recognizing the virus program I have installed, You mentioned 'live onecare safety scanner' can you please let me know if this scanner is free, as when I looked at terms and conditions it mentioned money and accounts, and I ccan't afford to pay, I look forward to your reply, j62

I've looked into which virus programs are compatible with XP and Microsoft Security Essentials is noe of them, however when I had the program on the systems windows security centre told me that I didn't have a virus program!, can you please shed a little light on this for me please, I'm getting more and more confused, j62

Hello it's j62, thankyou for replying, I've downloaded AVG removal tool, then I downloaded Malwarebytes virus program, at the moment it's scanning my lap top, but Windows is still not recognizing the virus program I have installed, You mentioned 'live onecare safety scanner' can you please let me know if this scanner is free, as when I looked at terms and conditions it mentioned money and accounts, and I ccan't afford to pay, I look forward to your reply I've looked into which virus programs are compatible with XP and Microsoft Security Essentials is noe of them, however when I had the program on the systems windows security centre told me that I didn't have a virus program!, can you please shed a little light on this for me please, I'm getting more and more confused, j62 Did you try to use the OneCare Safey Scanner with Internet Explorer ? Unless your system is being redirected to a fake OneCare Scanner page, it will scan your system for free . Microsoft Security Essentials does work with Windows XP 32 bit. If you click the Download button a window appears that offers a choice of Language and a choice of editions of Windows, XP 32 bit being the first. I fail to see where you get the impression that it is not. Please answer these 3 questions: 1) Which antivirus program did you install that is not being recognized by Security Center ? 2) Did Malwarebytes anti-malware detect anything on your system ? 3) Is English your native language ? If not, what is it, please ?MowGreen Update Services - Consumer Security

Hi it's j62, I've done the three items you asked me to, the live scanner told me my computer was clean, I then ran the program remover and removed ad-aware, now I have Malwarebytes Anti-Malware, but I'm still getting the red shield that states I've got no virus program when I have, can you suggest something else please, I've got know idea what else I can do, I'm completely baffled by this, so far I've has AVG, Microsoft Security Essentials, and now Malwarebytes, it does say that Windows don't always recognize Virus Programs is this right?, if it does then I'm fighting a losing battle! I look forward to your reply, Thank you j62

The anti-virus program is Malwarebytes virus program you suggested, the program didn't find anything, neither did the Live one care scan, and I'm English, I've tried Microsoft Security Essential before and it wasn't recognized know idea why, is it worth trying again, I'll do anything you suggest, you are the expert not me, thank you for all your help, I do appreciate it, j62

The anti-virus program is Malwarebytes virus program you suggested, the program didn't find anything, neither did the Live one care scan, and I'm English, I've tried Microsoft Security Essential before and it wasn't recognized know idea why, is it worth trying again, I'll do anything you suggest, you are the expert not me, thank you for all your help, I do appreciate it, j62 Malwarebytes anti-malware is not an antivirus . Please read this to see what the free and paid Versions do. Also, please see How to Disable Antivirus Alerts When Security Center Does Not Detect Installed Antivirus Application . Make sure that the alert has not been previously Disabled so that we're not running around in circles here. Once your certain that the alert has not been Disabled, please install Microsoft Security Essentials and then restart the system. Does it recognize that MSE is installed now ? If not, then there's an issue with Windows Mangagement Instrumentation ( WMI ). Please see this: Repairing and re-registering the WMI . Follow the instructions for using Microsoft's WMI diagnosis utility . Using that tool will let you know if there is an issue with WMI or not. If there is an issue with WMI, then follow the instructions for Windows XP Service Pack 2, even if SP3 is installed.MowGreen Update Services - Consumer Security

Hi it's j62, so far so good the system has accepted Microsoft Security Essentials, thank goodness, I want to say thank you so much for all your help, you have brilliant, so hopefully now my problems have been sorted, thank you again j62

You're mowst welcome, j62. Glad to hear that MSE is installed and Security Center is recognizing that it is. If you need any further assistance with MSE, please visit the forums that are dedicated to it: Getting Started & Upgrading Updating Virus and Spyware Definitions Scanning, Detecting, and Removing ThreatsMowGreen Update Services - Consumer Security