no sound
Completely out of the blue I have no sound on my Fujitsu win8.1 laptop, no speaker sounds, no sound from any device that is plugged in, no problems found from troubleshooting, any ideas please?
February 17th, 2015 1:33pm

I'd start with the basics and make sure the device manager shows a sound device with no errors. I'd then make sure the sound wasn't muted through Windows or the physical device that transmits the sound (speakers, heaphones etc.) I'd then try to update sound drivers, if that doesn't work uninstall and reinstall drivers.
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February 17th, 2015 1:48pm

Yep, sounds like a hardware failure.  BUT in case its not, you can find most of the sound settings in the volume control.

ctrl panel Sound > Speakers

Check and see that the default is correct and the devices are showing up

February 17th, 2015 1:50pm

I'd start with the basics and make sure the device manager shows a sound device with no errors. I'd then make sure the sound wasn't muted through Windows or the physical device that transmits the sound (speakers, heaphones etc.) I'd then try to update sound drivers, if that doesn't work uninstall and reinstall drivers.
Free Windows Admin Tool Kit Click here and download it now
February 17th, 2015 9:43pm

Hi,

Try the following fixit, and check if it works.

http://support.microsoft.com/mats/hardware_device_problems/en-us

refer to this guide for further troubleshooting

http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

February 17th, 2015 10:30pm

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