no sound
Completely out of the blue I have no sound on my Fujitsu win8.1 laptop, no speaker sounds, no sound from any device that is plugged in, no problems found from troubleshooting, any ideas please?
February 17th, 2015 1:33pm
I'd start with the basics and make sure the device manager shows a sound device with no errors. I'd then make sure the sound wasn't muted through Windows or the physical device that transmits the sound (speakers, heaphones etc.) I'd then try to update
sound drivers, if that doesn't work uninstall and reinstall drivers.
- Proposed as answer by Yolanda ZhuMicrosoft contingent staff, Moderator 8 hours 18 minutes ago
Free Windows Admin Tool Kit Click here and download it now
February 17th, 2015 1:48pm
Yep, sounds like a hardware failure. BUT in case its not, you can find most of the sound settings in the volume control.
ctrl panel Sound > Speakers
Check and see that the default is correct and the devices are showing up
February 17th, 2015 1:50pm
I'd start with the basics and make sure the device manager shows a sound device with no errors. I'd then make sure the sound wasn't muted through Windows or the physical device that transmits the sound (speakers, heaphones etc.) I'd then try to update
sound drivers, if that doesn't work uninstall and reinstall drivers.
- Proposed as answer by Yolanda ZhuMicrosoft contingent staff, Moderator Wednesday, February 18, 2015 3:26 AM
Free Windows Admin Tool Kit Click here and download it now
February 17th, 2015 9:43pm
Hi,
Try the following fixit, and check if it works.
http://support.microsoft.com/mats/hardware_device_problems/en-us
refer to this guide for further troubleshooting
http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
February 17th, 2015 10:30pm