my windows 8 laptop shuts down and restarts unexpectedly

My Hp pavilion laptop shuts down unexpectedly with a blue screen and a message DPC WATCHDOG VIOLATION Error  then restarts, after which there is another message saying your PC ran into a problem send error to Microsoft, I have been trying to send the errors but up to now there is no change. My antivirus is updated and I have not installed any software except windows updates. I am tired of this problem, its so inconveniencing please any help to solve my problem will be appreciated.

July 8th, 2013 11:48am

Look here for solution

http://pc.net/helpcenter/answers/windows_8_dpc_watchdog_violation

http://www.youtube.com/watch?v=AnSIOxtZtik

http://www.reviversoft.com/blog/2012/11/a-guide-to-blue-screens-of-death-dpc-watchdog-violation/

If this does not help, analyze minidump file. If you feel like not doing analysis, upload minidump file to SkyDrive.

Regards

Milos

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July 8th, 2013 12:43pm

A bugcheck (BSOD) is a mechanism to protect your PC from damage.


You get this new Windows 8 bugcheck:

Bug Check 0x133 DPC_WATCHDOG_VIOLATION

http://msdn.microsoft.com/en-us/library/jj154556%28v=vs.85%29.aspx

The DPC_WATCHDOG_VIOLATION bug check has a value of 0x00000133. This bug check indicates that the DPC watchdog executed, either because it detected a single long-running deferred procedure call (DPC), or because the system spent a prolonged time at an interrupt request level (IRQL) of DISPATCH_LEVEL or above.




To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

If you can't see dmp files, make sure your Windows is configured correctly [2][3] to generate dumps.

If you want to analyze them your own, check those videos [4][5] and read this KB article [6].



Andr

[1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
[2] http://support.microsoft.com/kb/254649
[3] http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/
[4] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-15-WinDbg-Bugchecks
[5] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-16-WinDbg-Driver-Verifier, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-17-WinDbg-Driver-Verifier-Part-2, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-18-WinDbg-Driver-Verifier-Part-3
[6] http://support.microsoft.com/kb/315263

July 8th, 2013 3:25pm

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