the old laptop has xp and will work the the wired to the modem, but my xp wont identify it. maybe its a prob with my norton anti virus how do i fix it ???

thanks u

cHi, Can you explain the detailed symptom? Any error message? Right click on our network and open properties, you should automatically obtain your ip address, dns, and gateway. Make sure you have installed the latest network adapter driver from Sony's offical website. Third party software like antivirus software might be one of the cause. Prepare clean boot to narrowdown the issue. Clean Boot prevents software conflicts by preventing the startup items and non Microsoft services from loading. This way you can safely follow the process of elimination to check which application is causing this behavior. Refer: How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 http://support.microsoft.com/kb/929135 Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above. Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.