msconfig - load startup items is grayed out, can't check or uncheck
I'm having trouble with internet not loading pages, internet options wouldn't open, computer very slow and freezing up. I uninstalled IE and reinstalled it. I can now get into internet options, and the first page I load on IE opens, but won't go any further. I ran virus and anti-malware and it did find some trojans. Cleared all of that, but noticed that when I go into msconfig, selective startup, the load startup items box is grayed out. Since the system is still running slow and still having trouble with IE, I wonder what else could be wrong? How do I get the load startup box so I can check or uncheck it?
November 26th, 2010 7:51am

Hi Sirenfire, ·What is the anti-virus software installed on your computer?·What is the version of Internet explorer? 1. For the issue related to Internet explorer, follow the steps from the below link: Internet Explorer stops responding, stops working, or restarts:http://support.microsoft.com/gp/pc_ie_intro Also run the fix it from the below link which will help you improve performance, safety and security in Internet Explorer:http://support.microsoft.com/mats/ie_performance_and_safety 2. It also seems that virus on the computer has not been completely removed, I would suggest you to run online virus scan:http://onecare.live.com/site/en-us/default.htm If the Load Startup Item is grayed-out, the Startup Group has been customized at some point. Click the Startup tab at the top and record the startup items that are checked You may also uninstall unwanted programs from Add and remove program which will help you improve computer performance, refer the below link: How to change or remove a program in Windows XP: http://support.microsoft.com/kb/307895 Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
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November 26th, 2010 10:38pm

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