Hi all

I have one user who has curious problems with his Exchange and Outlook 2013 account; he doesn't get missed call email notifications in his email. Sometimes he doesn't get missed call notifications in Lync either. 

I asked him to check his configuration information in Lync, and he has MAPI and EWS listed as OK. He has UM enabled on his Exchange account as well.

He does have the save missed calls and save conversations ticked in his Lync account as well.

I did look through the other posts on here pertaining to Lync but as it is one user none have applied.

Any ideas?

thanks.

• Edited by Katwoman07 5 hours 8 minutes ago