Hello, I have an error with Microsoft Visio, everytime when open the program, show this error: "microsoft visio has stopped working" This is the event: Log Name: Application Source: Application Error Date: Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: PC Description: Faulting application name: VISIO.EXE, version: 14.0.6106.5000, time stamp: 0x4df4946d Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58 Exception code: 0xc0000005 Fault offset: 0x0002e39e Faulting process id: 0x18b8 Faulting application start time: 0x01cc993d3ff16ca3 Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\VISIO.EXE Faulting module path: C:\Windows\SysWOW64\ntdll.dll Thanks

Sir, try to repair your Office and open it again hope it solve your Error. How to Repair Office in Windows 7 : [1] start [2] control panel [3] Programs and Features [4] Select Offce [5] Uninstall ( when the open office program let you to choice uninstall and Repair , you choose Repair ) Regards, MCP | MCTS | MCITP

thanks for reply, but I repair, uninstall & install... and nothing, visio don't work....

Sir, i found the most Visio Error from Bluetooth add in , so please try these steps , i hope it works for you : (1) Go to C:\Program Files\Microsoft Office\Office12. (2) In this folder, right click Visio.exe, and select "Run as Administrator". (3) Go to Tools >> Trust Center >> Add-ins. (4) At the bottom of the Trust Center dialog box, select Com Add-ins in the manage dropdown and click Go. (5) Uncheck "Send to Bluetooth" checkbox. (6) Click OK, and Exit Visio. Regards, MCP | MCTS | MCITP

thanks, these is the problem

i'm glad to help you. Regards, MCP | MCTS | MCITP

This method just goes and uninstalls, no repair option came up. Had to reinstall again. As such the Bluetooth disabling worked. File/Options/Add-Ins/ Manage COM Add-Ins/Click Go Select 'Send to Bluetooth' Click Remove

HI thanks. it works.., :)