microsoft security essentials virus definition problem
I have a problem in microsoft security essentials virus definition it's can't detect new virus after updating it , so please reanalysis the virus file you can find the infected file uploaded by me in this address http://www.mediafire.com/?t8qbjekp5ukgebp
extract password :123456
I sure this file contains a virus because I Analyzed this file before on this site https://www.virustotal.com/ &
I have found many anti viruses detect it as virus easily , so please microsoft security essentials team update your virus definition data base to detect this virus thanks , next time I will send other new virus not included in microsoft
security essentials data base
I have submitted it before & I received this message
Thank you for submitting suspicious file(s) to the Microsoft Malware Protection Center (MMPC).
This email acknowledges that we have successfully received the following file(s) at Tuesday, July 17, 2012 11:30 AM Pacific Time:
File
========================================
Thumbs .db
Your submission has been assigned ID MMPC12071757735157, you can view your submission at
http://www.microsoft.com/security/portal/Submission/SubmissionHistory.aspx?SubmissionId=4043f36c-6518-4622-af7e-4b3b0535fda1
Please keep this email and ID for future reference. Customers who are logged into our portal when they submit the sample(s) can later check the
status of the submitted file(s) by viewing their submission history page.
The MMPC will analyze the file(s) that you submitted to determine if they contain malware or other potentially unwanted software.
If any file(s) in your submission are identified as either, the MMPC will add detection and publish definition updates after testing and certification.
========================================
Additional Help
For customers who do not have an antivirus solution, Microsoft Security Essentials can be downloaded at no charge here:
http://www.microsoft.com/security_essentials/
Information about top threats and the most up-to-date definition updates for all of Microsoft's Security related products are available on the MMPC portal at:
http://www.microsoft.com/security/portal/
Additional support options for IT professionals and home users
are available at the following websites:
For IT Professionals - http://support.microsoft.com/gp/securityitpro
For Home Users - http://support.microsoft.com/default.aspx?pr=securityhome
Thank you,
Microsoft Malware Protection Center
Note: if you feel you have received this e-mail in error, please send mail to:
mailto:mpcabuse@microsoft.com.
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One Microsoft Way
Redmond, WA 98052Ahmedxp
July 18th, 2012 3:19pm
I do recommend to solve your problem with Microsoft support person. Do not expect that Microsoft would comment differences in functionality of third party vendors.
Thank you for understanding
Milos
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July 18th, 2012 4:17pm
thanks
please can you give me email for technical support to this program "microsoft security essentials" ?
please it's urgent & important
I sure this file is virus & "microsoft security essentials" can't not detect it
Best regardAhmedxp
July 19th, 2012 1:54am
Hi Ahmedxp,
Your question falls into the support category which requires a more in-depth level of support. Please visit the below link to see the various Microsoft support options that are available to better meet your needs. http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone
Thanks.
Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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July 20th, 2012 4:50am
To support Microsoft to solve his problem you must pay money
I will not support or speaking about any problem in any software programmed by Microsoft company
see the next list !!
Business hours telephone support
$259 USD (One incident)
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Business hours telephone support**
$1,289 USD (5 pack of incidents)
<center></center>
Business-critical after hours telephone support***
$515 USD (One incident)
good luckAhmedxp
July 20th, 2012 2:44pm
Hi Ahmedxp,
Thanks for your information. I though this issue was urgent so I provided a link so that you can get dedicated and efficient support. I understood that you have sumbited this
to Microsoft Malware Protection Center. We will provide your feedback. Thanks. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
July 24th, 2012 3:27am
Hi Ahmedxp,
Thanks for your information. I though this issue was urgent so I provided a link so that you can get dedicated and efficient support. I understood that you have sumbited this
to Microsoft Malware Protection Center. We will provide your feedback. Thanks. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
July 25th, 2012 2:37am