I cant get rid of the blue screen with pictures, videos, movies, tv and task . It pops up so much I can't use my computer ( HELP )!!!!!!!!!!!!!!!

Hi, Before checking this issue, please clarify the following: 1. Did this issue only occur when you were using Media Player? 2. Did this issue occur before? If not, were there any changes with your Windows 7 recently? In this situation, you could try the following steps to troubleshoot: 1. Perform System File Checker to check the result. 2. If the issue did not occur before, I suggest you try to perform system restore to restore your system to a time point which the system worked fine. 3. Perform a clean boot. 4. Update your drivers to latest to test if this issue persists. If the issue persists, I suggest you can contact the CSS for further help. Please understand that to solid troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. Hope it helps. Alex Zhao

Hi, After checking this issue, please clarify the following: · If this issue only occurred when you were using Media Player? · Did this issue occur before? If not, were there any changes with your Windows 7 recently? In this situation, you could try the following steps to troubleshoot: 1. Perform System File Checker to check the result. 2. If the issue did not occur before, I suggest you try to perform system restore to restore your system to a time point which the system worked fine. 3. Perform a clean boot. 4. Update your drivers to latest to test if this issue persists. If the issue persists, I suggest you can contact the CSS for further help. Please understand that to solid troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. Hope it helps. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.