lenovo t500 cant detect wifi
hello, i upgraded my lenovo t500 to windows 7 a while ago and ever since i upgraded, my laptop has not been able to detect wifi. The only way I can use the internet is with a cable. I am on windows 7 32 bit. What other information do you need to begin diagnosing my problem? thank you
October 31st, 2011 2:01am

Sir, first run this command in CMD Start --> Run... --> CMD ( Run As Administrator ) --> SFC /SCANNOW After that Download the Wireless Driver : http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19861&ProdId=3062&lang=eng another Link For Wireless Driver :http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/6iwv21ww.exe Regards, MCP | MCTS | MCITP
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October 31st, 2011 2:53am

this is what came up after trying the second link. I will try the first one. unable to execute file: C:\DRIVERS\WIN\WLANRLTK\Setup.exe CreatProcess failed; code 740. The requested operation requires elevation.
October 31st, 2011 7:02am

hai, I guess the problem that you are facing currently is clearly due to the inappropriate drivers. Now what you have to do here is that just see whether the drivers are properly installed or not and if they are not then you have to make the proper installation. So install the latest and the updated drivers based on the system and if you are not having it with you then you can download the same from the official site of Lenovo and then can install it. And if you are already installed the drivers then I guess they must be updated and you can update the same with the help of the device manager...Try this link http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19861&ProdId=3062&lang=eng If any issue again means just post it here!!! Regards fazil [Please remember to click this as marked as helpful if u find it useful.. This can be beneficial to other community members reading the thread.]
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October 31st, 2011 7:24am

i followed the instructions to manually identify my drivers and the only one under network adapters is "Intel(R) 82567LM Gigabit Network Connection". I tried to update it and it said it was up to date.
October 31st, 2011 8:52am

Did you installed the Second one ? http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/6iwv21ww.exe Regards, MCP | MCTS | MCITP
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October 31st, 2011 8:58am

this is what came up after trying the second link. I will try the first one. unable to execute file: C:\DRIVERS\WIN\WLANRLTK\Setup.exe CreatProcess failed; code 740. The requested operation requires elevation. EDIT: unfortunately, after installing the driver in the first link, no wireless is still detected
October 31st, 2011 1:51pm

when i try to install that one it says " unable to execute file: C:\DRIVERS\WIN\WLANRLTK\Setup.exe CreateProcess failed; code 740. The requested operation requires elevation." EDIT: I ran it with administrator and it worked, but in the end it said "Sorry! we do not support this operation system !!"
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October 31st, 2011 6:48pm

hai, make sure that u r installing the win 7 32 bit drivers only!!!!!!!!!!!! other may not b supported...u told u upgraded ..So can v give a try for a fresh installation???? actually windows 7 will defaultly load many drivers & UR LAPTOP comes with a driver CD.& tats will be having the drivers needed for ur wi-fi Regards fazil [Please remember to click this as marked as helpful if u find it useful.. This can be beneficial to other community members reading the thread.]
November 1st, 2011 12:26am

how would i go about doing a fresh installation? do i just pop the cd in? will al my current files and data be saved? EDIT: the way i got windows 7 on this computer was with a windows 7 home premium upgrade from vista disk. Just in case if that is important.
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November 1st, 2011 7:07pm

Not neccessary to install the wireless drivers unless is not detected under device manager or with an exclamation mark as most devices would be detected by windows 7 & assign drivers itself during the installation. So pls verify it under device manager that the wireless network is detected and also under network & sharing center If the drivers is fine but still not detected, what you can do is add ur wireless network by going to network & sharing center>add a wireless device to the network and see how it goes Lastly are you using your laptop with a wireless router?
November 1st, 2011 11:53pm

hai, Fresh instalation (or clean installation) refers that u will delete all the exixting OS files & copies fresh OS files.... u can do this by:- http://pcsupport.about.com/od/operatingsystems/ss/windows-7-clean-install-part-1.htm but u should have to back up your datas in your C:\ drive or the drive which u choose to install OS... nO OTHER DRIVES WILL BE TOUCHED BY SETUP!!!! Regards fazil [Please remember to click this as marked as helpful if u find it useful.. This can be beneficial to other community members reading the thread.]
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November 2nd, 2011 12:49am

yes, i am using a wireless router. I have other devices such as my phone which are able to connect to the wifi signal.
November 3rd, 2011 7:59pm

yes, i am using a wireless router. I have other devices such as my phone which are able to connect to the wifi signal. Just a thought, did you ensure the pass phrase & ssid is the same for both router as well as the wireless setting on your laptopPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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November 5th, 2011 1:14pm

yes, i am using a wireless router. I have other devices such as my phone which are able to connect to the wifi signal. Just a thought, did you ensure the pass phrase & ssid is the same for both router as well as the wireless setting on your laptopPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
November 5th, 2011 9:03pm

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