Hi,

I have a Lenovo Flex 2-14 core i3 laptop, running on 64 bit Windows 8.1

Yesterday my computer installed an important update KB3044374, which after restarting the computer made it slow, jittery and the touch keyboard stopped popping up in the stand mode.
The laptop was making weird electronic noises in the process.

Using the recovery options, I've refreshed the Windows, which did not help things.

I then reinstalled the Windows, reverting my laptop to the factory settings. This has fixed all of the issues other than the keyboard still not popping up during the browser sessions at all. I've tried it on EI, Chrome and Firefox. It works on certain desktop searches but not all.

Can someone please let me know how to fix this horrible bug, so I can enjoy my laptop in the stand mode as specifically purchased for that.

Thanks,
Eva

• Moved by Tom Phillips Wednesday, May 27, 2015 8:11 PM Not SQL Server related

Hi,

Try these general troubleshooting steps from following link

https://www.microsoft.com/surface/en-ca/support/touch-mouse-and-search/on-screen-keyboard-doesnt-appear#first

Note: the contents of website above is for Surface, also applies to other tablet devices.

Install the latest updates for Windows except KB3044374 and KB3020370.

This issue also occurs when there is any conflict with the third party browsers installed. I would suggest you to ensure that Internet Explorer is set as the default browser to see if that helps.

Make Internet Explorer your default browser

http://windows.microsoft.com/en-AU/internet-explorer/make-ie-default-browser#ie=ie-11

Regards,

D. Wu