I wish to use the Windows 7 backup and restore service located on control panel. I attached an external hard drive to the USB port and it started the backup automatically. Wanting to clean up the hard drive first, I stopped the backup using the red X cancel. Now when trying to use the backup process it tells me "last backup did not complete successfully" with an error code of 0x8007043c. I cannot use the manage space funtion to remove backups because it does not list any. Can you suggest how I proceed? Thanks...

I suspect you are using Norton, switch to the free Microsoft Security Essentials. See my IT site for links.My MVP is for Windows XP, Vista and Windows 7 IT, and I am getting increasingly good with Visual Studio. Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews

Now when trying to use the backup process it tells me "last backup did not complete successfully" with an error code of 0x8007043c. 43c = 1084 // // MessageId: ERROR_NOT_SAFEBOOT_SERVICE // // MessageText: // // This service cannot be started in Safe Mode // #define ERROR_NOT_SAFEBOOT_SERVICE 1084 L Don't boot to safe mode."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi parkcityski, Temporarily turn off or uninstall the anti-virus software to check if the backup can proceed. Does it happened before? What’s the model of your computer? Meanwhile, do a system file check. 1. Insert the Windows 7 installation DVD into the DVD-ROM; Click Exit if the auto-menu pops up. 2. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. 3. At the command prompt, type the following command, and then press ENTER: sfc /scannow In addition, here’s a similar situation as yours: http://forums.toshiba.com/t5/System-Recovery-and-Recovery/Error-code-0x8007043c-cannot-create-restore-point-or-backup/td-p/141896 Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Regards, Miya This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Thanks Miya. I turned off Kaparsky Anti Virus and the sfc states that no integrity errors are found. The computer is a Toshiba L505 Notebook. Based upon the dialog in the link you forwarded, they found no solution and concluded that it must be related to Toshiba Notebooks upgraded to Windows 7. If you have additional suggestions, I am willing to try them since I would like to use the Windows Backup.

have you checked that you are not in safe mode?"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/