laptop won't load my account and just goes black
when I turn on my laptop, it turns on fine and goes to the welcome page and then when you click on an account the screen just goes black and all you can see is the mouse, I have pressed ctrl-alt-del and that menu comes up but when I click task manager it just goes black again. help?1 person needs an answerI do too
December 21st, 2010 10:35am

Hi lucylamp11, - What’s the recent change that you made to your computer after which you started to face this issue? Check if you are able to boot into the Safe Mode and view the desktop successfully. Try the steps listed in the article below to fix this issue:Computer stops responding with a black screen when you start Windows XP Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
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December 22nd, 2010 4:25am

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