laptop bitlocker problem
when i turn off my laptop it shuts down and then restarts with a message saying dell MediaDirect Express cannot access your hard drive. this may be because you have enabled microsoft bitlocker(drive encryption).Mediadirect express is not accessible when microsoft bitlocker is enabled. Please who can help me fix this problem
July 7th, 2009 2:25pm

Hi, you can temporarily disable BitLocker and check the result. You can follow the steps in either of the following threads: Disable BitLocker http://technet.microsoft.com/en-us/library/bb680745.aspx What is the difference between disabling BitLocker Drive Encryption and decrypting the volume? http://windowshelp.microsoft.com/Windows/en-US/help/17372e1b-429b-41ea-b93d-11d29ec679721033.mspx Hope this helps!Sean Zhu - MSFT
Free Windows Admin Tool Kit Click here and download it now
July 8th, 2009 12:48pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics