what if i remove the file kernel32.dell?1 person needs an answerI do too

You won't be able to because its deletion would break Windows and therefore it will be protected. Why ever would you want to do this? The First Question Of Troubleshooting: If the problem is new, what changed between the time things worked and the time they didn't? The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this? Be sure the computer is clean: http://www.elephantboycomputers.com/page2.html#Removing_Malware Help us help you: http://www.elephantboycomputers.com/page2.html#how-to-write http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question MS-MVP - Elephant Boy Computers - Don't Panic!