it downloaded and keeps trying to install1 person needs an answerI do too

Hi jeff.barnes70, What status show up in view updates history:a. Click on start, in the search box type in updateb. Click on windows Updatec. Click on view update history Follow the steps from the below link which has steps on how to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update: http://support.microsoft.com/kb/910339 You may download the standalone product of the KB from the below link:http://www.microsoft.com/downloads/en/details.aspx?familyid=724d0ad6-ba5f-4dbf-b280-3fb36335d33b&displaylang=en Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.