i got the same phone call yesterday from an indian lady and she told me she is from microsoft..she brought me to this websitehttp://www.irssupport.net/... i fell for this stupid thing and allowed her to remotely access to my computer..she showed me these things saying that i have deadly viruses...she told me to talk to her manager..this indian man was asking me if i had money to fix it..and i knew something was fishy so i said no and he just hung up on me..so i stopped the remote access..i was worried that this might have already affected the hardware..so i chatted with one of the microsoft technicians..i told him what happened..he told me it was a fake call..and he asked for permission if he could remotely access to my computer..so i hesitated and just allowed him..he scanned my computer and told me my computer wasnt affected at all and i have no virus at all..so is my computer really safe??? is there a possibility that my hardware is affected even though my computer went through a scan and the result came out as clean2 people need an answerI do too

I had the same situation this afternoon and it developed that these peple advertise as being Micorsoft Certified Engineers but they are really just trying to sell AV service. A search of the internet shows that the number they called from is also telemarketing other items such as payday loans, vacations. Why is Microsoft not stopping and how did they know I was running MS?

Anyone could cold-call you and throw out some things and you would likely answer unsuspectingly - providing them with some information to base further lines of inquiry to get to information you believe they knew when they called but actually had no clue of. Microsoft is *not* going to start calling people at random. Neither are people at major car companies yet you might get a call about extending your warranty (and in that case - thanks to registrations and other public records - they might know the make/model of your vehicle.) So - my advice - when anyone calls you don't recognize the number for and/or you did not initiate the call/call back - tell them you are not interested and hang up. "Not interested" *click*Two words and arm/finger motion. Wouldn't over-complicate it.-- Shenan Stanley MS-MVP --How To Ask Questions The Smart Wayhttp://www.catb.org/~esr/faqs/smart-questions.html