any extension ending in random lettering ie eeihfhnbnfemlajfadhbpdfiipncebld what you posted is not something you would want on your computer.

I would probably remove the extension by going to chrome --> settings --> extensions

• Proposed as answer by arnavsharmaMVP Monday, December 15, 2014 10:03 PM

I saw some other related questions regarding the new Windows 8.1 and how tabs were minimizing randomly.... I use Chrome but not through Windows 8, even though my laptop has Windows 8. Recently, a tab pops open and says, "Your constant guard protection suite chrome extension is out of date, upgrade now," but I rarely use Constant Guard but I do use Norton, if that makes any difference. The URL is http://services.whiteskyservices.com/addons/chrome/install.aspx?id=eeihfhnbnfemlajfadhbpdfiipncebld . It won't go away, but I haven't clicked it yet-- just hoping it isn't some virus on my computer!!

Thanks!

Clear everything from chome and check . 

Ref : https://productforums.google.com/forum/#!topic/chrome/vE0K9wPvfYo

In addition, you can post your issues in google chrome forums. 

any extension ending in random lettering ie eeihfhnbnfemlajfadhbpdfiipncebld what you posted is not something you would want on your computer.

I would probably remove the extension by going to chrome --> settings --> extensions

• Proposed as answer by arnavsharmaMVP Monday, December 15, 2014 10:03 PM

Hi toribredy,

Regarding 3rd-party related issue, please consider seek help at their official site for detailed help.

Besides, if you have any further issues when using Windows 8, we could discuss them together at this forums.

Thank you for your understanding.

Best regards

Tori,

I got the same pop-up and I FOR SURE am not going to install it.  Nowhere does it say Norton on it.  I'm VERY suspicious.  If I can find a way to clear it out, I'll update you and let you know.

Good luck with it!

GMan

• Proposed as answer by arnavsharmaMVP Monday, December 15, 2014 10:03 PM

I found this on Comcast's web site...

https://constantguard.comcast.net/cgps-alert

Hope that helps.  Indicates that White Sky is someone that Comcast has contracted with.  But I'm still not going to install it.  I think I'm going to uninstall my CG and just use Norton.

• Proposed as answer by arnavsharmaMVP Monday, December 15, 2014 10:03 PM
• Marked as answer by Alex ZhaozxMicrosoft contingent staff, Moderator Monday, December 22, 2014 2:24 AM

Tori,

I got the same pop-up and I FOR SURE am not going to install it.  Nowhere does it say Norton on it.  I'm VERY suspicious.  If I can find a way to clear it out, I'll update you and let you know.

Good luck with it!

GMan

• Proposed as answer by arnavsharmaMVP Monday, December 15, 2014 10:03 PM

I found this on Comcast's web site...

https://constantguard.comcast.net/cgps-alert

Hope that helps.  Indicates that White Sky is someone that Comcast has contracted with.  But I'm still not going to install it.  I think I'm going to uninstall my CG and just use Norton.

• Proposed as answer by arnavsharmaMVP Monday, December 15, 2014 10:03 PM
• Marked as answer by Alex ZhaozxMicrosoft contingent staff, Moderator Monday, December 22, 2014 2:24 AM

I'm getting the "Next Step: Install the FCPS extension for Chrome" alert page every time I open Chrome.. there is no explanation on the screen about anything (no why, who is white sky, etc..)

I tried going to setting -- > extension, but the only extensions I have enabled are google docs.

not sure how to remove this strange screen.. any advice?

http://services.whiteskyservices.com/addons/chrome/install.aspx?id=eeihfhnbnfemlajfadhbpdfiipncebld

thank you

• Edited by nmattacola 19 hours 34 minutes ago

I'm getting the "Next Step: Install the FCPS extension for Chrome" alert page every time I open Chrome.. there is no explanation on the screen about anything (no why, who is white sky, etc..)

I tried going to setting -- > extension, but the only extensions I have enabled are google docs.

not sure how to remove this strange screen.. any advice?

http://services.whiteskyservices.com/addons/chrome/install.aspx?id=eeihfhnbnfemlajfadhbpdfiipncebld

thank you

• Edited by nmattacola Tuesday, February 24, 2015 4:12 PM

Did you check what your home page settings and start up pages settings just to make sure that it didn't hijack those settings?

WhiteSky is a scam and a piece of junk.  It installed itself when I installed Connect.  I wish I had never trusted Comcast. 

DON'T INSTALL THIS TROJAN.