internet explorer
I get an error report when I try to go to some websites like facebook. the at&t dsl assistant said there was a compatability between at&t and internet explorer 8. that i would need to ask microsoft to uninstall internet explorer 8. but i see on searching some people say don't do that. PLEASE tell me what to do. (i never asked for internet explorer 8 - i think it downloaded itself cause i remember having troubles with i.e. 7 - but not this issue)THANK YOU
September 29th, 2009 4:15pm

Hi,Try adding this to your trusted sites in IE - Tools - Internet Options - Security - Trusted Sites.https://facebook.com What antivirus/antispyware/security product do you have on machine? Include any you have EVER has on thismachines including those you uninstalled (they leave remnants behind which cancause strange issues).If no joy something maybe blocking it.Start - All Programs- Accessores - System Tools - IE with no Addons - does this work better?IE - Tools - Internet Options - Advanced Tab - click Restore then click Reset - Apply / OKIE - Tools - Internet Options - Security Tab- click reset all zones to default - Apply / OKClose and restart IE and/or IE with no addonsany better?IE - Tools- Manage Addons (for sure disable SSV2 if it is there, this is no longer needed but Java still installs itand it causes issues - you ever update Java go back in and disable it again.) Look for other possible problems.Windows Defender - Tools - Software Explorer - look for issues with programs that do not look right. Permittedare usually OK and "not permitted" are not always bad. If in doubt about a program ask about it here.Could be a BHO - BHOremover - Free - standalone program, needs no install, download and run - not allare bad however some can cause your issue (Toolbars are BHO's).http://securityxploded.com/bhoremover.phpStartup Programshttp://www.vistax64.com/tutorials/79612-startup-programs-enable-disable.html Also get Malwarebytes - free - use as scanner only. http://www.malwarebytes.org/--------------------------------Try these to clear corruption.Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk CleanupStart - type in Search box - COMMAND find at top of list- RIGHT CLICK - RUN AS ADMINsfc /scannowHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista cbs.loghttp://support.microsoft.com/kb/928228Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.How to Run Check Disk at Startup in Vistahttp://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html--------------------Start - in search box type -> commandat top of list find COMMAND - RIGHT CLICK on it - RUN AS ADMINType the following commands (or copy and paste one at a time), each followed by pressing enter. ipconfig /flushdns nbtstat -R nbtstat -RR netsh int reset all netsh int ip reset netsh winsock resetREBOOTThat resets your TCP/IP stack------------------------------------------------------Perhaps using Compatibility Mode will help.Introducing Compatibility Viewhttp://blogs.msdn.com/ie/archive/2008/08/27/introducing-compatibility-view.aspxhttp://www.microsoft.com/windows/internet-explorer/features/easier.aspxSome Web sites may not be displayed correctly or work correctly in Windows Internet Explorer 8http://support.microsoft.com/kb/956197Hope these help.Rob - Bicycle - Mark Twain said it right.
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September 29th, 2009 4:19pm

thank you so very much - will try and get back to you
September 29th, 2009 5:35pm

Hi,The message about using Revo was NOT intended for this thread...... I thought I was in anotherone some how. Please use the tips above to solve the issue.Good luck.Rob - Bicycle - Mark Twain said it right.
Free Windows Admin Tool Kit Click here and download it now
September 29th, 2009 5:44pm

starting with virus scan - running now - i have XP home edition - noticed some of the links said VISTA - am i still okay???
September 29th, 2009 6:03pm

Hi,Yes those still work however you will need to use the RUN command in XP.Please find XP experts here :XP Newsgroupshttp://www.microsoft.com/windowsxp/expertzone/newsgroups.mspxDiscussions in microsoft.public.internetexplorer.generalhttp://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.internetexplorer.general&cat=en_us_28cca3eb-7037-4d4f-bde1-d8efee1f1420&lang=en&cr=usGood luck.Rob - Bicycle - Mark Twain said it right.
Free Windows Admin Tool Kit Click here and download it now
September 30th, 2009 1:18am

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