in windows xp pro I turned off my pc it went to black screen with cursor. alt+ctrl+del doesn't work nor does any of the safe modes it's all the same. can you help.1 person needs an answerI do too

Hello beehicks You will need an XP installation CD to repair this error. If you do not have one it is OK to borrow one just to run the repair Configure your PC to boot from CD if it isn't already set up that way. You may need to enter the BIOS to configure the PC to boot from the CD. Set the boot order to Floppy (if present) CDROM Hard Disk SAVE and EXIT Start your PC with the XP Setup CD in the drive. When you see the "Press any key to boot from CD..." prompt, do so and let the CD-based boot process begin. When the Recovery Console option is offered ("Press R to start the Recovery Console"), do so. You may be asked which Windows installation to enter, in which case type the number of the Windows installation you wish to work on (usually "1"). When prompted, enter the Administrator's password for that Windows installation. If you did not set a password just press ENTER At the command prompt, type fixmbr Enter Then type fixboot Enter Type Exit