in order to log on to windows it asks for an administrator password, we cant get pass this part in order to get back into windows. can anyone help?
Remember - This is a public forum so never post private information such as email or phone numbers!Ideas:how do i get pass the administrator pass word to get into my computer?Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem
January 14th, 2011 4:09pm

Hi resqubklyn, ·Have you set password for the user account?·Are you the administrator of the computer?·Were you able to login to the same account earlier? Check if the issue persists in Safe Mode, to boot the computer in safe mode:a. Restart the computer and press and hold F8 key (Press and hold f8 key before the windows logo).b. From the advanced boot option select ‘Safe mode’. You may refer the below link: Microsoft policy about lost or forgotten passwords:http://support.microsoft.com/kb/189126 Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
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January 15th, 2011 10:19am

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