can you fix this problem for me the window dosnt wont to close and said window will try to find silution to close the program and never happened

Tab in what program? Internet Explorer (IE 6, 7, or 8?) or some other program? Remember that we can't see your computer from here and you need to be descriptive. These links will show you what to include in your next message so we can help you: http://www.elephantboycomputers.com/page2.html#Usenet (you can ignore the references to Usenet/newsgroups since you are posting on a web forum but the suggestions about how to write the post are applicable here too) http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question In the meantime, always start troubleshooting with the basics: The First Question Of Troubleshooting: If the problem is new, what changed between the time things worked and the time they didn't? The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this? Be sure the computer is clean: http://www.elephantboycomputers.com/page2.html#Removing_MalwareMS-MVP - Elephant Boy Computers - Don't Panic!