Remember - This is a public forum so never post private information such as email or phone numbers!Ideas:Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem 1 person needs an answerI do too

Hi sarahmacam, - What’s the issue that you are facing with Itunes?"Your question does not contain all the required information needed for us to help you. Please re-write your question, this time make sure you have all the needed information and we'll try to help."Refer this link for more information on:How to ask a questionRegards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.