i cant update because i get error code 80070005
i tried to update 9 optional updates and it stopped because i got error code 80070005! please help me fix this. also ever since i installed windows 7 professional (64bit) it has been freezing. is there any ways to fix both of my problems? thanks Windows 7 professional (64bit) AMD Phenom(tm)9150e Quad-core Processor 1.80 GHz 5.00 GB RAM 64-bit Operation System
January 16th, 2010 10:44am

Got several things for you to tryOpen the windows update history and tell us which updates failes.Change the Windows update settings from Control Panel to "Check for updates but let me choose whether to install them". Then install them manually one by one to check if they can be installed successfully. However, if the same error code was received, I suggest trying the following steps to reset permissions first as the error code 80070005 usually means lacking permissions.1. Please download the subinacl.msi file from the following link and save the installation patch onto the Desktop: http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en#AffinityDownloads Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. 2. Please go to the Desktop and double click the downloaded file. 3. Please select the C:\Windows\System32 folder as the Destination Folder during the installation. Later we will use this tool to reset the permission settings on the current machine. Note: If the UAC (User Account Control) window is prompted for permission to continue, please click Continue. 4. Click Start, in the Start Search bar, type: "notepad" (without quotes) and press Enter. 5. Copy the following commands and then paste them into the open Notepad window: @echo off subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f subinacl /subdirectories %SystemDrive% /grant=administrators=f subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f subinacl /subdirectories %SystemDrive% /grant=system=f @Echo ========================= @Echo Finished. @Echo ========================= @pause 6. After pasting the above commands, please close the Notepad window. Choose Save when you are prompted to save the file. Type "reset.bat" as the file name and choose Desktop from the left panel as the save location.7. Refer to the Desktop, right click the reset.bat file, and then choose "Run as administrator."8. You will see a DOS-like window processing.Note: It may take several minutes, please be patient. When it completes, you will be prompted with the message: "Finished, press any key to continue".Does the error 80070005 still occur?Next suggestion:1. Stop update service: in run type services.msc, go to windows update and right click select stop.2. Rename your softwaredistribution folder:Go to C:\Windows and find the folder named SoftwareDistribution and rename it to something else.NB: to do this you will have to first make it visable (folder options>show hidden files), you may also have to alter permissions on the folder (right click>properties>security and make sure your user account has the permission to alter the file), also uncheck the read only box, then apply3. now create a new folder called SoftwareDistribution in c:\Windows4. Restart windows update: in run type services.msc, right click on windows update and select start5. Now restart your computer, and try to use windows updateand To help us dig the issue, please use the following method to collect Windows update log for further research: How to collect Windows Update log:===========================Click "Start", type: "%windir%" (without quotations) and then press "Enter". In the open window, we will see a file named "WindowsUpdate.log". You can paste it here.If the log file is too long, please upload the sfcdetails.txt to the public folder at www.SkyDrive.com and provide us the link for analyzingMCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
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January 16th, 2010 12:40pm

As for the computer freezing issue, I suggest that splitting it into different threads to better understand the problem & reply for all community members, which will also make the whole thread clearer, concise and fast the reply for your reference For this thread, we will focus on the Windows Update issue. Please perform cdobbs's suggestions first. If there is any update, please let up know.Vivian Xing - MSFT
January 18th, 2010 10:24am

I have the error code "80070005" when trying to use windows update. I have tried all the previous solutions, I have downloaded the "subinacl.msi" file and tried that also. Everything that has been reported as a solution here has not worked and I still get the same error. This is a Windows 7 Ultimate 32bit version This is from the Windows Update Log, this section is repeated over several time so I just copied it: 2010-02-11 21:46:52:630 3148 fa0 WUApp WARNING: Couldn't handle 'Check for Updates' click -- service not running 2010-02-11 21:52:47:727 1368 258 AU WARNING: GetUpdateMetadata2 failed, error = 0x80070005 2010-02-11 21:52:47:727 3148 860 WUApp FATAL: Failed to call GetUpdateData for updates, hr=80070005, lcid=00000409 2010-02-11 21:52:47:727 3148 860 WUApp WARNING: Failed to load the update list, error 80070005 2010-02-11 21:52:47:727 3148 860 WUApp WARNING: Failed to populate update list with error 80070005 2010-02-11 21:52:47:739 1368 258 Agent WARNING: WU client fails CClientCallRecorder::EnumerateService with error 0x80070005 Any help would be much appreciated..........
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February 12th, 2010 9:15am

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