I use OneDrive on my iPhone 5s to back up my photos and videos. When I try to view the videos on my Dell XPS Windows 8.1 machine, I run into trouble.
When I use Windows Live Photo Gallery, it crashes whenever I try to view one of the videos. If I open the camera roll folder in windows explorer it crashes when creating the thumbnails. I also tried using the modern UI photo viewer. It crashes as well when opening the thumbnails. I tried using VLC. It does not play them either. There seems to be quite a few other people experiencing this issue.
I tried uninstalling some updates as mentioned here: https://social.technet.microsoft.com/Forums/en-US/7ca111ff-8978-4794-945c-5f36edb91786/videos-imported-from-iphone-4s-crashing-explorer-media-player-quicktime?forum=w8itproappcompat and here:
Here are links to other people experiencing this issue:
https://discussions.apple.com/thread/6759902
https://discussions.apple.com/thread/6682391
http://www.experts-exchange.com/Software/MultiMedia_Applications/Q_28546745.html
http://answers.microsoft.com/en-us/windows/forum/windows8_1-files/mfmp4srcsnkdll-crashing-when-mov-file-is-selected/83b68537-658c-4920-96c4-2f7da8a3bfaf?page=1&msgId=4c171467-cb53-47c2-8a48-c7c9280498c5&tab=question&status=AllReplies&tm=1416313