I said is the windows store mail app. how to remove an account in it?

On the other hand, I also don't know how to ADD a second acccount in Mail.

• Open the Mail App. 
• Display the Charm Bar by either swiping from the right bezel or pressing [Windows] [C]. 
• Choose the Settings Link.  This will display the Mail App Settings.
• On the Settings bar at the top choose Accounts
• To add an account select the Add an account link
• To remove an account select the account to open it and click the Remove account button all the way at the bottom of the panel.

I dislike this OS mucho. Windows 8 forces you to add your Hotmail account. It has tons of potential and then grabs you by the throat and crushes your dreams. If it allowed more freedom and were more intuitive then I would like it better. Windows 8 might be the best Mac salesman Apple has ever had.

I don't see what that has to do with the question asked.

Adding an account in Windows 8 Mail is easy. But how do you delete an existing account. Currently, I have three accounts created. I want to delete one of them. The only option I have is to REMOVE ALL ACCOUNTS. Is there a work-around for this. What am I missing?

• Open the Email App
• Access the charms bar settings
• Select Accounts
• Select the Account you want to delete
• Scroll all the way to the bottom of the Account setting and you see a Remove Account.  That will remove the specific account you are looking at.

Hello out there in GOOD ADVICE land!

In regards to your method for removing unwanted or redundant mail accounts, it would work alright except for one teensy little point: The option for removing the acct. does NOT appear near the bottom u n l e s s  you right click on the account you intend to remove.

So in the end you didn't answer the question, but thanks anyway.

( Somebody putting out a little YouTube saved me from going over the  WINDOWS 8 edge by adding that little bit of knowhow.) 

The response was in reply to the question asked about how to remove one account when all they saw was Remove All.  If you look at the steps I provided you will notice the one that says "Select the Account you want to delete".  That means click on the account.  A right click is not required, a left click to select the account works just fine if you've followed the other steps to get to the account list in the charm bar.  So yes, I did answer the question asked in the post I was replying to.

Thanks for that!  I run a blazing fast laptop (ASUS ZenBook UX51) yet the Charm Bar takes forever to load and sometimes I need several attempts.  So I've blocked the entire UI by using Start 8 and never go to the Win8 UI except for Mail.  This issue with GMail hanging out there without connecting, coupled with the MS Live ID policy of never allowing you to ever reuse a password pretty much kept me away from Windows for over a month. I use Linux for all of my telephony and speech recognition consulting work.

MS Live ID now has a pwd that I have on a Post It Note on my desk (like millions who are forced to use MS Live).  Some security policies do not make sense when weighed against the unintended consequences of extremely tight policies.  MSoft sadly has never listened to security experts who also are user interface experts with understanding of psychology. <<<Not me, but I work with a few of them and boy they flame MS about security issues with end users!

I had a couple of minutes this morning, so I found this post.  I appreciate the time you spent posting the instructions.  I removed GMail and am considering removing the other accounts too since they are now covered by the very insecure MS Live ID (My password is on my desk.....)

IMHO, MSoft should add in another UI control within the mail app to do this. Perhaps if only a visible link. Classically there have been at least three ways to accomplish an action in Windows.  By limiting it to just one that is optimized for the less than optimized UI touch, MSoft is making it difficult for end user.

• Proposed as answer by Christopher G Williams Tuesday, September 10, 2013 7:36 PM
• Unproposed as answer by Christopher G Williams Tuesday, September 10, 2013 7:37 PM
• Proposed as answer by Christopher G Williams Tuesday, September 10, 2013 7:37 PM
• Unproposed as answer by Christopher G Williams Tuesday, September 10, 2013 7:37 PM

Thanks for that!  I run a blazing fast laptop (ASUS ZenBook UX51) yet the Charm Bar takes forever to load and sometimes I need several attempts.  So I've blocked the entire UI by using Start 8 and never go to the Win8 UI except for Mail.  This issue with GMail hanging out there without connecting, coupled with the MS Live ID policy of never allowing you to ever reuse a password pretty much kept me away from Windows for over a month. I use Linux for all of my telephony and speech recognition consulting work.

MS Live ID now has a pwd that I have on a Post It Note on my desk (like millions who are forced to use MS Live).  Some security policies do not make sense when weighed against the unintended consequences of extremely tight policies.  MSoft sadly has never listened to security experts who also are user interface experts with understanding of psychology. <<<Not me, but I work with a few of them and boy they flame MS about security issues with end users!

I had a couple of minutes this morning, so I found this post.  I appreciate the time you spent posting the instructions.  I removed GMail and am considering removing the other accounts too since they are now covered by the very insecure MS Live ID (My password is on my desk.....)

IMHO, MSoft should add in another UI control within the mail app to do this. Perhaps if only a visible link. Classically there have been at least three ways to accomplish an action in Windows.  By limiting it to just one that is optimized for the less than optimized UI touch, MSoft is making it difficult for end user.

• Proposed as answer by Christopher G Williams Tuesday, September 10, 2013 7:36 PM
• Unproposed as answer by Christopher G Williams Tuesday, September 10, 2013 7:37 PM
• Proposed as answer by Christopher G Williams Tuesday, September 10, 2013 7:37 PM
• Unproposed as answer by Christopher G Williams Tuesday, September 10, 2013 7:37 PM

I had a similar problem and the advice Mr Stork provided did not help me. I wanted to remove a yahoo account which was linked to my live account. Please see below for the solution I found for deleting and unlinking none Microsoft email accounts.

I login into my live account from Internet Explorer

At the top right click on the cog shaped icon which is located left of your displayed name

Then select "More email settings" this will bring you to the "Options" page

Under "Managing your account" select "Your email accounts" this will bring you to the "Your email accounts" page. This page will display all your accounts

Now click on "Details" next to the account you want to delete and select "Remove". If your are trying to remove a Microsoft account the option will be different instead of remove you will see two options "Account settings or Rename". If you are trying to remove an alias you will see "Manage aliases". 

But how do you sign out when the remove button is shaded out

It is dumb isn't it ? Most people (if they knew what the charms bar is), would presume it has global settings and not settings specific to mail account..

Most people would not be able to figure this out, and this is a dumb design..

Account settings for Mail should have been included in the Mail app itself.

There is a SERIOUS bug in this.

HELLO MICROSOFT, ARE YOU LISTENING?

If the email account credentials have been changed (for example, a Gmail account you can no longer log into because the password is wrong, you've been fired, etc.), you CANNOT delete the account.  The mail app WILL NOT show the account settings.  It shows a blocking popup that says "Connecting to service" and there is NO WAY to access the account settings unless you successfully authenticate.  Thus, the "Remove Account" button is impossible to click.

MICROSOFT, FIX THIS IDIOTIC BUG!

This really helped me and I'm not all that tech savvy :) Your steps worked fine for me.  Thanks!!!

There's one missing piece here that is probably frustrating everyone who tries to change the logon credentials or remove a gmail account - you may have to turn off your internet connection first, otherwise, it will continually try to reconnect to the gmail account. If this doesn't work at first, turn off wifi, or your network adapter; then exit the mail app. Re-open it, and then you should be able to open the settings menu for the gmail account, and make your changes or remove the account.

• Proposed as answer by Matt Milner - Pluralsight Tuesday, April 29, 2014 1:53 PM

There's one missing piece here that is probably frustrating everyone who tries to change the logon credentials or remove a gmail account - you may have to turn off your internet connection first, otherwise, it will continually try to reconnect to the gmail account. If this doesn't work at first, turn off wifi, or your network adapter; then exit the mail app. Re-open it, and then you should be able to open the settings menu for the gmail account, and make your changes or remove the account.

• Proposed as answer by Matt Milner - Pluralsight Tuesday, April 29, 2014 1:53 PM

THIS was fantastic information - been struggling with the locked out account removal for a while.

Thank You!

Design flaw identified.

I use the Mail app on my Surface RT for all my email accounts (currently 2).

One of those email accounts is my work email (handled via google). I've left the company to work elsewhere and thus lost that email account. Mail will not let me view settings for the account (when attempting to remove it) until I am signed in to that account. I cannot sign in because the account no longer exists. I cannot view options in order to remove the account because Mail forces me to sign in. I'm now stuck with a former email account that no longer works and bombards me with notifications that Mail can't connect to the account.

Thanks,

KBC

You were dead on with your advice Matt M.  Your solution worked perfectly.  I had an old gmail based account from a former employer and could not obviously follow any of the instructions to remove it from my mail screen.  I tried your solution and it worked perfectly.  THANKS!!!

• Edited by David Laures Tuesday, April 29, 2014 6:38 PM

You were dead on with your advice Matt M.  Your solution worked perfectly.  I had an old gmail based account from a former employer and could not obviously follow any of the instructions to remove it from my mail screen.  I tried your solution and it worked perfectly.  THANKS!!!

• Edited by David Laures Tuesday, April 29, 2014 6:38 PM

Exactly! You need to be able to remove accounts to which you no longer have access, _without_ depriving the entire computer of internet access. It shouldn't require me to stop doing what I'm doing just to devote half an hour to remove an e-mail account. 

This is good info. I was unable do delete an old work account. But seriously, disabling Internet and restarting the app is something no one is going to figure out on their own. That needs fixing.

hi tech friends....

Today i had the solution how to remove the mail id from windows 8. which was logging in automatically without asking any user name or password..

Here we GO.......

1. click on the windows key , which was on the key board.
2. Then you will find all the apps which were installed in your PC. 
3. This is the important step be careful, no harm but be vigilant ok
4. Then select the messaging icon which was displayed on the screen.
5. you will find your mail id..
6. THIS IS LAST AND FINAL STEP TO GET RID OF AUTOMATIC LOGGING IN YOUR MAIL, WHAT YOU HAVE TO DO IS, MOVE YOUR MOUSE CURSOR TOWARDS THE RIGHT SIDE OF THE SCREEN THERE YOU WILL FIND SOME OPTIONS. THE LAST OPTION IS DELETE ALL OR REMOVE ALL ACCOUNTS LINKED.
7. CLICK ON REMOVE ALL THE ID'S.
8. THAT'S IT WAIT FOR FEW SEC. 
9. YOUR MAIL ID , COMPLETELY LOGGED OFF..

ENJOY...........................

HAPPY SMILE....

THANKS FOR VIEWING THIS....

They tried switching to an OS X like model defining where things always should be.

It's bad design because it's not very clear that It's meant to be context specific instead of system specific. I can't pinpoint why we assume that, but we do.

I think it's a good idea but execution could have been better.

Hi, 

For the account I am trying to remove, when I click on it I do not get the option to remove, it just wants to open it. However, I tested the other account and when I click on it I do get the option to remove. Any idea why it's not working for the one I actually want to remove? BTW... the account isn't good anymore and a message is displayed stating "account needs attention". I don't really care, I just want it gone. My computer keeps trying to use that account as default. I just need it gone. 

Thanks much

Hello, Could you tell me why the "remove" button on my screen is "grayed out" please?

There's one missing piece here that is probably frustrating everyone who tries to change the logon credentials or remove a gmail account - you may have to turn off your internet connection first, otherwise, it will continually try to reconnect to the gmail account. If this doesn't work at first, turn off wifi, or your network adapter; then exit the mail app. Re-open it, and then you should be able to open the settings menu for the gmail account, and make your changes or remove the account.

I signed up to this site just to upvote this answer. 

Even the Microsoft twitter team couldn't help with the solution, thanks a lot for this!

WRONG!!! FAIL!!!    You assumed that the account to be removed was still active on the host service..   If the account was deleted from the host service prior to doing this, it is IMPOSSIBLE to click on the account and mark it form removal. 

I think this suggested solution needs more information because I currently have a dead GMAIL account in my Microsoft Mail program that no longer exists on google and cannot be removed no matter what I've tried thus far.

Is the account data stored in the Registry?  Do it need to be manually altered..  Please provide more infomation.

--Rik

• Proposed as answer by Ahmed Elhamidi Tuesday, May 05, 2015 12:54 AM

WRONG!!! FAIL!!!    You assumed that the account to be removed was still active on the host service..   If the account was deleted from the host service prior to doing this, it is IMPOSSIBLE to click on the account and mark it form removal. 

I think this suggested solution needs more information because I currently have a dead GMAIL account in my Microsoft Mail program that no longer exists on google and cannot be removed no matter what I've tried thus far.

Is the account data stored in the Registry?  Do it need to be manually altered..  Please provide more infomation.

--Rik

• Proposed as answer by Ahmed Elhamidi Tuesday, May 05, 2015 12:54 AM

WRONG!!! FAIL!!!    You assumed that the account to be removed was still active on the host service..   If the account was deleted from the host service prior to doing this, it is IMPOSSIBLE to click on the account and mark it form removal. 

I think this suggested solution needs more information because I currently have a dead GMAIL account in my Microsoft Mail program that no longer exists on google and cannot be removed no matter what I've tried thus far.

Is the account data stored in the Registry?  Do it need to be manually altered..  Please provide more infomation.

--Rik

That worked like a charm. Disconnected the internet connection, went back to mail. Click on the accounts and went to the bottom and removed my Gmail account. Beautiful!!! You are the man.....

This is exactly the answer that I was looking for. it solved my problem... Thank you!!!

This worked like a ... chuckle ... charm!  

Thank you!

Hi, 

What if the the account that I am trying to delete is not active it is keeps trying to log into the gmail that does not exist any more? what should I do then?