how to know the latest definitions for cloud antispam engine for forefront

hi guys,

godd day. my forefront shows that my cloudmark antispam engine is  3 days behind and my management is asking me why, i have tried several times to update it manually but it seem it is the latest defs. is there a web site url that i can check for the latest defs like symantec?

thanks.

January 24th, 2015 12:54am

Hi,

You could check Event Viewer to see whether there is any error with cloudmark antispam engine update.

You could also have a look at the blog below.

"The date that we need to look after an update cycle is in the Definition Version column. If that date is up-to-date and you dont receive any error in event viewer, things are fine. The engine for Cloudmark isnt updated very often, because it uses online signatures. The engine only need to be updates when there are some changes in it, like a new version."

http://theucguy.net/cloudmark-antispam-engine-not-updating/

Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Best Regards,

Joyce

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January 26th, 2015 11:03am

Hi,

You could check Event Viewer to see whether there is any error with cloudmark antispam engine update.

You could also have a look at the blog below.

"The date that we need to look after an update cycle is in the Definition Version column. If that date is up-to-date and you dont receive any error in event viewer, things are fine. The engine for Cloudmark isnt updated very often, because it uses online signatures. The engine only need to be updates when there are some changes in it, like a new version."

http://theucguy.net/cloudmark-antispam-engine-not-updating/

Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Best Regards,

Joyce

January 26th, 2015 11:03am

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