how do i remove a worm,bug,virus
need to trace and remove
December 21st, 2010 6:54pm

Hi, I would like to provide the following suggestions: 1. You may specifically give the Administrator the full permissions on this folder and its subfolders and files, and then boot in Safe mode to to run the antivirus software to remove the virus. 2. Please contact your antivirus program manufacturer support to see if they have special update or tools to complete remove the viruses. 3. Actually, the officially recommended method is still to format and re-install the compromised computer from a known good build (i.e. operating system CD + all security patches while disconnected from the network). For more information on hacking, please see these links: Help: I Got Hacked. Now What Do I Do? http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx Help: I Got Hacked. Now What Do I Do? Part II http://www.microsoft.com/technet/community/columns/secmgmt/sm0704.mspx How A Criminal Might Infiltrate Your Network http://www.microsoft.com/technet/technetmag/issues/2005/01/AnatomyofaHack/default.aspx Malicious Software Removal Tool http://www.microsoft.com/security/malwareremove/default.mspx The Day After: Your First Reponse To A Security Breach http://www.microsoft.com/technet/technetmag/issues/2005/01/IncidentResponse 4. You can also contact your antivirus vendor for assistance with identifying or removing virus or worm infections. If you need more help with virus-related issues, contact Microsoft Product Support Services. For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338). For support outside the United States and Canada, visit the Product Support Services Web page (http://support.microsoft.com/?pr=SecurityHome). I hope this helps. Thank you for your time and cooperation! (Please note that the newsgroups are staffed weekdays by Microsoft Support professionals to answer your non-urgent, break/fix systems and applications questions. Our goal is to provide 24 hour response to all questions. If this response time does not meet your needs, please contact Customer Service and Support (CSS) for more immediate assistance. For more information on available CSS services, please click here: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607.) Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
December 23rd, 2010 9:54am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics