My Dell Netbook is infected with the red cross antivirus and I can't access anything. Also can't find the no charge removal from Microsoft.1 person needs an answerI do too

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Here is a helpful removal guide for your particular infection:http://www.bleepingcomputer.com/virus-removal/remove-red-cross-antivirusDon't click on the advertisements. Just scroll down to where it says:"Remove Red Cross Antivirus (Uninstall Guide)"and follow all the instructions.