forwording options disapeared

Dear all,

I have upgraded my clients from lync2010 to lync 2013. After that some users are not abble to use call forwarding options. The only option that is there avialable is "turn off call forwording". I have tried allmost everything. I have uninstall and reinstall client with latest updates. It is not a voice policy issue o. I use my credentials in the problemtatic computers and i have the same problem so it is not related to user rather is related to lync client 2013 installation. Any help realy apriciated.

Lync server version=5.0.8308.556

Client version=15.0.4693.1000

Regards

Pantos


  • Edited by pantoskom Friday, February 20, 2015 12:37 PM
February 20th, 2015 3:32pm

I downloaded it from the internet and distributed with GPO. If you are right why this happened to some users not all of them?

Regards

pantos

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February 24th, 2015 1:48am

Hi,

Please sign in on other computer with this user account to test again.

Please check Call Forwarding in Lync option.

You can try this powershell to get a certain setting of a user:

Get-CsUser -Identity "user1" | Select-Object identity,@{Name=' AllowCallForwarding';Expression={[String]::join(";",(Get-CsVoicePolicy identity $_.voicepolicy.FriendlyName). AllowCallForwarding)}}

It will display like below:

Identity                   AllowCallForwarding

----------                ---------------------

user1                       True

Best Regards,
Eason Huang

February 24th, 2015 3:04am

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