Remember - This is a public forum so never post private information such as email or phone numbers!Ideas:Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem 1 person needs an answerI do too

Start the computer in Safe mode and log into the built-in account named Administrator . You'll have to know the password, if any, for that account. Once in, go to Control Panel > User Accounts and change the password for your regular account.Then, restart the computer and log into your regular account with the new password. If the computer has a floppy disk drive, you can make a password reset diskBoulder Computer MavenMicrosoft Most Valuable Professional