i think i have tried everything. does anyone know how to turn the protection back on??1 person needs an answerI do too

Hi, ·Which is the security software installed?·What is the service pack installed?·Do you have security essential installed on your computer? It might be Virus or some service interfering and cause this issue. I would suggest you to run virus scan to make sure there is no virus or malware activity on your computer. You may refer the below link for online virus scan: http://onecare.live.com/site/en-us/default.htm Regards:Samhrutha G S - Microsoft Support.Visit ourMicrosoft Answers Feedback Forum and let us know what you think.